Property Manager

Property Manager JOB DESCRIPTION

Classification:
Exempt

Department:
Operations

Reports To:

Regional Property Manager

Revised: 05/08/2025

Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team.

At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others.

• Hybrid work schedules available (for certain positions)
• PAID Medical
• Dental/Vision
• Life Insurance
• Eligible for 10 paid holidays + 4 restricted floating holidays
• Short & long-term disability
• 401(k) Match
• EAP – Employee Assistance Program
• On-site gym (at Home Office in San Antonio)
• Performance-based incentives
• Training, certification, & growth opportunities
• $500 Employee Referral Program

The Property Manager is accountable for all day-to-day operations conducted at the site level. Duties include, but are not limited to, occupancy, leasing, marketing, rent collections, reporting, collaborating with Maintenance and Resident Services teams, and operating the property in compliance with standards designated by local, state, and federal regulatory agencies.

• Manage, monitor, and communicate the accomplishments of the financial goals and objectives of the property to the owners and other stakeholders; consistently strive to achieve financial performance goals.
• Assist the Regional (Property) Manager with the preparation of the annual budget. Adhere to the established annual budget.
• Collaborate with residents to maintain positive rapport with resident organizations and entities providing services to the property and residents. Prepare for and participate collectively with Home Office and Resident Services personnel in Semi-Annual Board meetings.
• Address resident concerns and requests according to company policy to ensure resident satisfaction. Collaborate with the Resident Services Manager (where one is assigned) in planning and executing resident activities; promptly refer residents who may be experiencing difficulties to the Resident Services Manager.
• Note: where there is no assigned Resident Services Manager, a modified activity schedule will be created by the Regional Services Manager and implemented by the Property Manager.
• Conduct collaboration meetings with all property staff to include move‑ins, move‑outs, upcoming events, team appreciation, evictions, inspections (dates and readiness plan), and resident concerns as per company policy.
• Provide support to site staff to encourage teamwork and lead as an example in creating a collaborative environment.
• Manage the physical and financial condition of the property, including but not limited to:
  • Administrative and financial reports.
  • AP Invoices and P-Cards.
  • If applicable, performance reviews, coaching documentation, and corrective action plans.

• Ensure that all rents and late fees/check charges are collected, posted, and deposited daily.
• Handle evictions in accordance with Prospera policies and procedures, state and local laws and procedures.
• Ensure occupancy and collection percentages, work order completion, and average days vacant meet or exceed property scorecard standards.
• Execute the marketing plan and market the property to ensure that occupancy expectations are met.

• Operate the property in the owner’s best interest in accordance with PROSPERA Property Management policies and procedures, as well as compliance with investor expectations and regulatory requirements.
• Follow Company Safety Standards and any other applicable…