Manager, Management

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

Restoration 1 of Louisville East is a locally owned restoration company serving the greater Louisville area. We specialize in water damage cleanup, structural drying, and property restoration. As a growing business, we’re looking for motivated team members who want to grow with us, learn new skills, and help our customers recover from unexpected water damage.

If you’re dependable, hard-working, and ready to join a company that values integrity and teamwork — we’d love to hear from you!

The manager will be responsible for driving and directing business operations to ensure productivity and excellence in client service. The General Manager will be required to manage the franchise staff/crews and foster an environment where all employees practice accountability, reliability, and proactivity in their approach. Specifically, the incumbent will focus on service excellence as a priority with all existing clients, continuous growth in the acquisition of new client accounts and ongoing resources devoted to internal people development.

• Establish and ensure compliance of operational unit's short-term and long-term goals with overall company objectives
• Establish and communicate clear standards of performance and budgets for each business unit and/or client account
• Effectively enforce project and performance standards to ensure high quality of customer satisfaction
• Supervise and manage project work to comply with assigned deadlines/schedules
• Manage and monitor sales and project managers to be accountable for exceeding expectations on client accounts and demonstrating a genuine interest in the client’s wellbeing
• Conduct regular one-on-one meetings with team members to review key deliverables and actual performance relative to projected expectation

• 1-3 years restoration experience
• 1-3 years Project Management and Estimating experience
• Experienced at reading, interpreting, and managing financial statements
• Ability to effectively present information in one-on-one, small or large group situations to customers, homeowners, and employees in the organization
• Demonstrated ability to solve problems and make prudent decisions
• Strong knowledge of MS Office, RMS, and Xactimate
• IICRC Certifications
• Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.