Senior Manager, Customer Excellence — Remote

A global hospitality company is seeking a Senior Manager for their Customer Excellence Team, responsible for managing HRCC projects and improving customer satisfaction. The ideal candidate should have seven years of project management experience, strong communication skills, and a background in high-volume contact centers. Key responsibilities include managing deliverables, collaborating with corporate teams, and ensuring quality service for Hilton guests.

Competitive salary and comprehensive benefits are offered, with an emphasis on professional development.
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