Director Customer Service; Remote
Remote / Online - Candidates ideally in
Dubuque, Dubuque County, Iowa, 52001, USA
Listed on 2026-01-03
Dubuque, Dubuque County, Iowa, 52001, USA
Listing for:
Hirschbach
Remote/Work from Home
position Listed on 2026-01-03
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading logistics company is seeking a Director of Customer Service Extended Coverage to provide strategic leadership for after-hours operations in Dubuque, Iowa. This role requires managing a skilled team to ensure high-quality customer experiences during off-hours. The ideal candidate should have a Bachelor's degree, over 5 years of experience in customer service, and strong leadership skills. Candidates must be prepared for evening and weekend coverage as needed for operational excellence.
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