Facilities Manager

Facilities Manager

Northgate Resorts

Base pay: $55,000.00/yr - $55,000.00/yr

Northgate Resorts owns and manages a highly awarded Camp-Resort portfolio. As Facilities Manager, you will manage daily maintenance, IT, landscaping to maintain compliance with company standards, supervise staff, and report to the General Manager.

• Grounds / Landscaping
  • Supervises and trains grounds team
  • Oversees landscaping activities, including maintenance of parking areas, roads, and trash removal
• Maintenance
  • Knowledge in:
    Electrical, Plumbing, HVAC, Carpentry, Work Orders, etc
  • Complete preventive maintenance and repairs throughout the resort including park-model cabins, campsites, public spaces, equipment, golf carts, and buildings
  • Supervises and trains the Maintenance team
  • Maintain operation of utility systems such as heating, air conditioning, and ventilation
  • Manage operations of wastewater treatment to ensure compliance with regulatory procedures and reporting practices, where applicable
  • Lead on-site project management, and order/ work with vendors
• IT
  • Serve as point of contact for basic IT needs such as the location of internet access points and security cameras
• Other General Duties
  • Makes day-to-day decisions within or for a group or department
  • Responsible for establishing standards and setting expectations
  • Hire, train, schedule team and coordinate workflows to maintain compliance with budget guidelines
  • Maintain inventory levels of supplies and equipment for specified departments
  • Manage operating budget for departments
  • Respond to guest inquiries using the company’s service recovery guidelines
  • Learn and utilize the reservation system for daily planning (Campspot)
  • Present professional appearance and attitude at all times, and maintain a high standard of customer service
  • Serve as the location’s Manager-on-Duty on an as needed basis
  • Collaborate with park and home office departments
  • Required to perform the same tasks as the individuals they supervise

• High School diploma
• 3-5 years’ experience in maintenance and facilities management as an individual contributor required (experience with filtration systems preferred)
• Certified Pool & Spa Operator (CPO) License or Aquatic Facility Operator (AFO) certification is a plus
• Experience in customer service, hospitality, and management preferred

• Basic computer skills
• Strong organizational, motivational, and leadership skills
• Excellent communication, customer service, and problem‑solving skills
• Strong attention to detail, speed, and accuracy
• Ability to multi-task and prioritize in a fast‑paced environment
• Strong work ethic and a positive attitude
• Required to work nights, weekends, and holidays
• Be available “on‑call” for emergencies
• Work with minimal supervision
• Maintain composure under pressure
• Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management

• Able to move up to 50 lbs
• Must be able to remain in a stationary position
• Regularly move throughout the location
• Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
• Use arms and hands to reach, and lift
• Constant exposure to outside weather conditions
• Able to communicate verbally, including projecting your voice across distance in normal and loud situations

Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E‑Verify Program.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Employment with Northgate Resorts is contingent upon a successful completion of any background or reference checks requested by the company.

Mid‑Senior level

Full‑time

Management and Manufacturing

Hospitality