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Job Description & How to Apply Below
* 8+ years of progressive experience in Professional Services, consulting, or enterprise technology.
* Minimum 5 years of people management experience, including leadership in a matrixed organization.
* Proven ability to build, scale, and manage high-performing client-facing teams.
* Strong business and financial acumen, with experience in project budgeting and profitability management.
* Exceptional communication and executive presentation skills.
* Demonstrated success in defining and executing strategic growth and customer engagement plans.
* Experience with in enterprise software or SaaS Professional Services environments.
* Ability to travel as required to support business needs.
* Master’s degree in Business Administration or related field.
* Proven record of driving multimillion-dollar services revenue growth.
* Experience in consulting leadership or enterprise transformation programs.
* Strong background in change management and organizational development.
* Medical, Dental, and Vision Insurance.
* Telehealth coverage
* Flexible work schedules and work from home opportunities
* Development and career growth opportunities
* Open Time Off in addition to 10 paid holidays
* 401(k) matching program
* Adoption Assistance
* Fertility treatments### Join our Talent Community.
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI work forces.
To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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