Senior Director of Regional Operations and Enrollment

Mar 25, 2024

Academic SY:  SY

Report to: Chief Executive Officer

Location:Home office employees do report to school sites as needed:
Tukwila, WA, South Seattle, WA, Renton, WA or Tacoma, WA, though have flexibility to work from home throughout the week

Compensation

This is a full-time, salaried position with an annual salary range of $127,345 – $152,189. Because of our strong commitment to equity and growth, Impact does not negotiate salaries. Salaries are determined based on years of experience.

Compensation and Benefits

Impact’s competitive benefits make us stand out as an employer. Home office employees:

• Receive a generous PTO package, including major holidays, the week between Christmas and New Years, the week of July 4th, 18 flexible PTO days
• Have a comprehensive benefits package, which includes medical, dental, vision, and long term disability insurance
• Are part of the state’s retirement system, with generous employer contributions
• Can access Impact’s Employee Assistance Program, which offers a suite of services including free counseling sessions
• Can participate in various professional development opportunities with Impact’s partner organizations
• Flexible work from home schedule

In This Position, You Will Be Responsible For:

Team Leadership & Coaching

Develop and deliver top-notch professional development sessions and coaching tools to support school site operations teams, provide effective coaching to foster growth in Directors of School Operations and their teams, and cultivate cohesion among Directors for strong partnership and mutual support.

Operations & Enrollment

Lead the Outreach team in setting SMARTIE Goals for enrollment, establish dashboards for progress monitoring, and oversee the Outreach and Operations team to achieve full school enrollment. Develop and maintain a comprehensive library of efficient critical paths and resources for Directors of School Operations, focusing on supporting school communities. Manage end-to-end school services, including RFP stage to contract finalization, and troubleshoot ongoing implementation issues.

Drive cross-functional projects such as family surveys, school calendars, and handbooks, and support real estate and charter development for successful school launches. Conduct school excellence walkthroughs, ensure compliance and operational requirements, and promote efficiency and effectiveness across all schools.

Compliance

Lead the tracking and management of ongoing compliance requirements, including state, federal, and local laws, policies, and grants. Direct the Operations team to ensure accurate and timely completion of all compliance tasks. Develop a comprehensive library of how-to resources for all compliance activities. Proactively address issues and creatively problem-solve challenges as they arise to maintain compliance standards.

Operations Management and Coordination

Source and coordinate school operations services to enable school site teams to concentrate on implementation efforts. Collaborate with vendors to acquire bids, negotiate payment procedures, and ensure timely completion of work. Document essential operational functions of the school, including food services, transportation, arrival/dismissal procedures, facilities management, data management, and attendance tracking. Facilitate the setup and implementation of annual assessments, ensuring data entry into our dashboard upon completion.

Identify potential government grants, assess eligibility, complete applications, and fulfill requirements to secure grant opportunities.

Top 3 Skills and Characteristics:

• Strategic Leadership:
  
  Ability to develop and execute effective enrollment strategies, oversee regional operations, and align organizational goals with regional objectives.
• Relationship Building:
  
  Ability to build and maintain strong relationships with stakeholders such as schools, families, community organizations, and other outside vendors is crucial. Effective communication, collaboration, and networking skills are essential for fostering positive partnerships and achieving enrollment targets.
• Analytical
  
  Skills:
  
  The ability to analyze…