Operations Technology Implementation Specialist

Responsibilities

Join a dynamic team at Related Affordable Management ("RAM"), a nationwide leader in managing a diverse portfolio of multifamily housing developments. The Operations Technology Implementation Specialist will play a key role in supporting the deployment and optimization of property management systems and other property management system products. This role ensures seamless implementation, system setup, and regulatory compliance across the portfolio.

The ideal candidate is detail-oriented, proactive, and able to manage multiple tasks while coordinating with cross‑functional teams to meet project deadlines.

• Gather required documentation for property management system product implementations, ensuring all necessary information is compiled for a smooth transition.
• Complete implementations within established timelines, ensuring all milestones are met and the process is executed efficiently.
• Review regulatory documents to ensure the property management system is configured correctly, meeting program compliance requirements.
• Conduct post‑migration reviews to ensure property management systems are set up properly and functioning as intended.
• Work closely with the property management system team to ensure timelines are met and any potential roadblocks are addressed promptly.
• Contribute to the Single Stack conversion process, spanning 24‑36 months, ensuring careful coordination and execution of the project.

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with life insurance and an Employee Assistance Program.
• Financial wellness perks to set you up for success – 401(k), FSA & HSA, employer‑paid life and AD&D insurance; paid leave and disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world.
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available and so much more!

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Anticipated salary range:

$80,000 – $95,000 USD per year

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

• 3+ years of experience in property management system implementation, IT systems, or operations within the real estate or affordable housing industry.
• Familiarity with property management software.
• Knowledge of regulatory compliance for property management systems, including LIHTC and HUD programs.
• Excellent attention to detail and the ability to manage and prioritize multiple tasks effectively.
• Strong project coordination skills and the ability to work within tight deadlines.
• Dedicated to exceeding expectations, leading by example and by providing exceptional service.
• Willingness to embrace feedback and continuously improve.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience and proactive problem‑solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident‑centered environment, ensuring empathy, respect and cross‑functional success in all interactions.

• Remote opportunity, supporting a group of properties which may be in…