Project Manager, IT Project Manager, Program ​/ Project Manager

Company Overview:

Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence:
Enterprise Security, Modern Infrastructure, and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview:

We are seeking a seasoned Project Manager to drive the successful execution of multiple IT projects. This role involves managing complex projects, coordinating resources, and ensuring all project objectives are met. You will be pivotal in maintaining client relationships and ensuring high standards of project delivery.

Responsibilities:

• Oversee the entire project lifecycle, from initiation through to completion, ensuring adherence to timelines, budgets, and scope.
• Develop detailed project plans that outline key tasks, milestones, resource allocations, and budget controls.
• Collaborate with the PMO to effectively manage resources, schedules, and capacity planning.
• Serve as the primary point of contact for clients, delivering comprehensive communication and reporting, including executive summaries to customer leadership, to ensure transparency and alignment with project goals.
• Facilitate effective internal communication with internal stakeholders, including Account Executives, Architects, PMO, and Leadership, to ensure alignment and support throughout the project lifecycle.
• Partner with the Service Delivery Leadership to coordinate project delivery on time and within budget constraints
• Maintain thorough project documentation, including status updates, progress reports, and post-project analyses.
• Identify and mitigate potential risks throughout the project lifecycle.
• Ensure all deliverables meet the required quality standards and client specifications.
• Strictly follow PMO standards, templates, and tools to ensure consistency and efficiency in project execution.
• Contribute to ongoing improvements of PMO processes and methodologies.
• Be available to manage after-hours onsite network cutovers when required.
• Monitor and control project budgets, ensuring projects are completed within financial constraints.
• Regularly update stakeholders on project status, addressing any concerns or issues promptly.
• Establish and track key performance indicators (KPIs) to measure project success and identify areas for improvement.

Qualifications:

• Bachelor's degree or diploma in information technology, project management, or a related discipline, or equivalent professional experience.
• A minimum of 5 years of experience directing medium to large-scale IT projects with varying degrees of complexity.
• PMP certification or additional certifications like SAFe or CSM are a plus.
• Strong financial acumen related to budgeting, margin, revenues, and costs tracking
• Experience working with external clients
• Success in managing and delivering projects of varying sizes while handling multiple projects simultaneously.
• Strong understanding of IT concepts and technologies in either Enterprise Security, Data Center Infrastructure, or Dev Ops
• Experience in managing contractor relationships and ensuring compliance with contractual obligations.
• Demonstrated expertise in comprehensive project planning, budget management, and timeline coordination. Skilled in scope control, risk identification and mitigation, effective communication across all levels, decisive decision-making, and leading diverse, cross-functional teams.
• Expertise in using project management tools such as Smartsheet, Net Suite, and Microsoft 365 for effective project tracking and management.

Benefits:

• Enjoy a competitive salary with performance-based incentives.
• Access to outstanding health, dental, and vision insurance plans.
• Benefit from a retirement savings plan with employer matching.
• Flexible work schedule with remote work options.
• Opportunities for professional development and training.
• Collaborative and inclusive work culture with opportunities for career growth.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.