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Remote CX Operations Leader: Retention

Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Zoom
Remote/Work from Home position
Listed on 2026-01-09
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 150800 - 329900 USD Yearly USD 150800.00 329900.00 YEAR
Job Description & How to Apply Below
Position: Remote CX Operations Leader: Retention & Growth
A leading collaboration platform company seeks a Head of Customer Experience Operations in Santa Fe, NM. This senior leadership position involves defining and executing strategies to enhance customer retention, drive value, and lead cross-functional teams. Candidates should have 15+ years of relevant experience, including at least 5 years in senior leadership roles. The role offers a competitive salary range from $150,800 to $329,900, along with a hybrid work model and numerous benefits.
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