Remote Manager, Customer Communications & Process Excellence

A leading insurance provider is looking for a Manager in the Customer Communications Team in Columbus, Ohio. This role involves leading a team to manage vital customer communications ensuring brand integrity, operational excellence, and customer satisfaction. The ideal candidate should have strong leadership skills and a proven background in business process design or operations. They will oversee multiple communication projects, driving a culture of innovation and efficiency.

This position offers flexibility with a hybrid working model that includes both in-office and remote work.
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