Manager, Product Change Management - Remote

Job Title

Manager, Product Change Management - Remote

R7533 Manager, Product Change Management - Remote (Open)

Arizona - Home Teleworkers

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CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we’re proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable.

At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Sr. Manager, Product Change Management! Join us and support CSAA IG in achieving our goals.

As a Manager, Product Change Management you will manage the resources and activities of a team of change managers, while providing mentorship and leadership to the Personal Lines Product division.

• Provides leadership and has accountability for the delivery of change management to a segment of the business and provides guidance to a functional area to advance the discipline of change management.
• Ensures alignment of functional priorities with corporate and divisional goals with consideration to available budgets and change resources
• Contributes to developing solutions and serves as an advisor & consultant on Change Management trends, issues, and best practices for complex projects and enterprise change strategies
• Manages client stakeholders, methods and standards; recognized as a Change Management thought leader
• Leads an organization of change practitioners, setting the overall change and communication strategy, ensuring that there is a consistent process and adherence to that process through governance across all of the organization, and providing oversight and support to projects within that organization
• Partner with organizational leadership, communication, training, and business support teams to develop integrated strategic and tactical OCM activities for target audiences that meet change objectives on time and on budget.
• Acts as the Change Manager of multiple, complex transformational change efforts coaching program & business leaders on plan alignment between technical & business work streams.
• Builds strong relationships with the Enterprise Change Management Office (eCMO) and become a trusted advisor to business/partners advising on strategic approaches and implementation of the OCM methodology
• Provide the process, structure, and governance framework required to facilitate estimation of OCM staffing and budget needs and support staffing efforts to align change, communications, and training resources to programs and projects; assisting business leaders with annual budgeting and planning.
• Leverage knowledge from surveys, observation, and other inputs to create organization-wide reports on change initiatives, including corporate culture, employee engagement, end user adoption, change impacts and change sustainability.

• Bachelor of Arts (B.A.) or equivalent combination of education and experience
• 10+ years related experience in Change Management Profession
• 3+ years proven ability to lead others directly or indirectly, as demonstrated through 3+ years of leading teams, enterprise‑wide programs, or large…