Director, Transformation; AI - Remote

Leads and directs enterprise initiatives that drive strategic, operational, and technology-enabled transformation across the organization. Partners with senior leadership to evaluate opportunities, assess viability, implement, and execute scalable solutions that advance the organization's strategy and improve performance. The Director oversees project intake, evaluation and discovery, implementation and value realization for enterprise-wide initiatives.

• Partners with executive leaders to identify, evaluate and scope strategic transformational opportunities that align with enterprise objectives.
• Oversees the project intake, discovery and implementation process for transformation initiatives.
• Evaluates existing business processes, technology and organizational design to identify opportunities for improved operational efficiency.
• Leads assessment and viability analysis of new initiative or solution to determine business readiness, impact and value.
• Monitors project performance, identifies risks, and escalates issues to leadership with recommended mitigation strategies.
• Translates strategic objectives into actionable transformation roadmaps with measurable success metrics.
• Applies structured change management and communication approaches to enable successful adoption of new ways of working. Creates communication strategies that clarify purpose, benefits, and progress of transformation initiatives.
• Serves as a change champion, fostering engagement, trust, and alignment throughout the organization.
• Ensures consistent application of project management standards, tools, and governance practices.
• Builds strong relationships across departments, promoting collaboration and shared accountability for enterprise outcomes.
• Serves as a strategic advisor to senior leaders on transformation readiness, execution capability, and enterprise change maturity.

• At least 8 years of progressive experience in transformation, strategy, enterprise project or change management within a managed care or healthcare organization, or equivalent combination of relevant education and experience.
• 3 years management/leadership experience.
• Proven success operating in a matrixed environment, influencing cross-functional teams through large-scale change and implementation efforts.
• Deep understanding of managed care operations, provider networks, and healthcare delivery systems.
• Exceptional communication, facilitation, and influencing skills at all organizational levels.
• Strong analytical and problem-solving capabilities with a hands-on, execution-oriented mindset.

• Proficiency in project and change management methodologies (PMP, Prosci, Lean Six Sigma, Agile preferred).