Associate Director, IT Project Management

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The Associate Director, IT PMO is accountable for the overall effectiveness, maturity, and delivery outcomes of the Cybersecurity segment in the IT Project Management Office. This role provides strategic leadership for program and project delivery, leads PMO managers and senior practitioners, and supports establishing the operating model, standards, and rhythms that enable predictable, high‑quality execution of complex initiatives.

The Associate Director partners closely with Portfolio Management, Finance, Cybersecurity, and Business Leadership to ensure approved initiatives are delivered successfully, interdependencies are actively managed, and delivery performance is transparent and aligned with enterprise objectives. The person in this role will have experience in security frameworks and regulatory compliance. This role does not own portfolio governance or demand decision‑making but is responsible for execution excellence once initiatives are approved.

• Enterprise program & project management leadership
• PMO strategy, operating model, and maturity development
• Executive communication & stakeholder influence
• People leadership and leadership‑of‑leaders
• Cross‑organizational dependency and risk management
• Financial and delivery performance management (in partnership)
• Change leadership and organizational enablement

• Contribute to the PMO vision, strategy, and operating model to support enterprise delivery needs.
• Implement standardized program and project delivery practices, tools, and operating rhythms across assigned segments.
• Drive continuous improvement in delivery predictability, transparency, and value realization.
• Ensure PMO practices scale appropriately across diverse technologies and delivery models (Agile, Hybrid, Waterfall).

• Lead and develop PMO managers, program managers, project managers, and related delivery roles.
• Establish clear accountability, performance expectations, and career pathways across the assigned PMO segments.
• Build leadership capability within the PMO through mentoring, coaching, and succession planning.
• Foster a culture of accountability, transparency, collaboration, and continuous learning.

• Provide executive oversight of complex programs and critical initiatives spanning multiple work streams and teams.
• Ensure effective management of interdependencies, risks, issues, milestones, and delivery outcomes.
• Hold PMO leadership accountable for delivery performance, recovery actions, and risk mitigation.
• Serve as the escalation point for enterprise level delivery challenges and cross organizational conflicts.
• Ensure consistent application of program and project management methodologies, standards, and templates.
• Act as the escalation point for delivery risks, blockers, and complex interdependencies.

• Lead PMO resource planning and capacity management for assigned segments.
• Partner with portfolio leaders, and functional managers to align resources with approved initiatives.
• Assign practitioners based on capability, workload, and development needs.

• Partner with finance and portfolio managers to support management of portfolio budgets and forecasts.
• Deliver executive‑level reporting on portfolio health, status, KPIs, and strategic alignment.
• Facilitate portfolio delivery meetings, steering committees, and executive reviews.

• Act as a trusted advisor to executives on portfolio delivery health, enterprise risks, and execution readiness.
• Partner with Portfolio Management, Finance, and Business Leadership to support execution of approved initiatives.
• Navigate complex stakeholder environments and resolve competing priorities affecting delivery.

• Define and oversee KPIs that measure delivery performance, program health, and PMO effectiveness.
• Ensure consistent, high‑quality executive reporting across programs and projects.
• Identify systemic risks, delivery trends, and opportunities for improvement across…