Team Leader, managing southwest

Hours: Full time
Reports to: Director of Integrated Services
Location: Work from home, residing in southwest Wisconsin.
Deadline: Jan. 23, 2026

Experience a career working with Central Star Cooperative, a member of the Select Sires Federation and the largest Dairy Herd Information (DHI) program in the United States. As a Team Leader, you’ll be a senior member of the field‑leadership team, overseeing daily cooperation of roughly 40 Artificial Insemination (A.I.) Specialist, DHI Specialist, sales, and consulting team members. You’ll work closely with business‑unit managers and be responsible for the full utilization of all available Central Star Cooperative resources to establish stronger team relationships and to optimize business results for key accounts and Central Star Cooperative.

• Work in cooperation with business‑unit managers and other management personnel;
• Manage, coach, and support training activities, and provide supervision to team members;
• Promote high professional standards, positive interpersonal relationships, open communication, and a problem‑solving approach to the resolution of issues and concerns;
• Actively help recruit and be involved with legally‑sound interviews to maintain adequate staffing levels;
• Work to actively understand the role of each team member in order to most effectively utilize their skills within the team;
• Ensure training programs are provided to all new field personnel and monitor the progress, completion, and submission of all required new‑hire‑training paperwork;
• With focus on the producer, strive to present a positive company image at all times;
• Serve as a coach and mentor to field personnel to develop new accounts, while maintaining and growing current accounts;
• Initiate herd contacts with current customers to continue building relationships and evaluate customer satisfaction;
• Work in cooperation with business‑unit managers and finance team members to review sales reports for field personnel;
• Work in conjunction with DHI managers and technical support to ensure timely testing schedules are maintained;
• Work with team members to approve, organize, and record time off/vacation schedules;
• Ensure field personnel submit accurate paperwork and computer uploads regularly and in a timely manner;
• Monitor and help minimize accounts‑receivable balances;
• Work closely with other Team Leaders, identifying opportunities to improve and foster stronger team skills with the optimal goal of improving producer profitability;
• Utilize knowledge of Central Star products and services to promote a higher level of integration among all business units, so team members can effectively surround the customer with integrated product and service options;
• Contact appropriate consultants, as requested, to provide services such as farm records analysis, benchmarking of reproductive statistics, etc.;
• Present organizational and technological changes in a positive manner;
• Maintain appropriate documentation relative to each team member for the purpose of individual staff development, with goal setting, and perform and analyze annual performance reviews;
• Support the full implementation and utilization of a Customer Relationship Management (CRM) program;
• Continue to develop skills and knowledge through attendance at supervisory or other educational sessions;
• Work with field personnel to maintain an appropriate inventory level;
• Strive to continually build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity, modeling these behaviors for those they work with;
• Consistently demonstrate a thorough knowledge of and support for Central Star’s mission, vision, culture initiative, policies and procedures, confidentiality standards, and the code of ethical behavior; and
• Other duties as assigned.

• Must have a strong dairy‑industry background;
• Bachelor’s degree in animal science, management, agri‑business, or related field with five or more years of experience desired (a combination of successful experience and education considered);
• Successful…