Safeguarding and Compliance Specialist

Job Title:

Safeguarding and Compliance Specialist

Department:
Operations

Location:

Burlington, ON, Canada (Hybrid) OR Byron Center, MI, USA (Hybrid)

Reports to:

Director of Safeguarding and Accountability

Status:
Full-time, Exempt

Salary Level: K

Salary Range USD (Byron Center, MI) : $68,347 - $76,890

Salary Range CAD (Burlington, ON): $70,461 - $79,268

Last Updated:
December 19, 2025

PURPOSE:

World Renew empowers communities and partners to adopt transformative, sustainable practices that enhance the well-being of individuals affected by poverty, disaster, or injustice.

As part of its commitment to accountability and maintaining certification in the Core Humanitarian Standard (CHS), World Renew upholds a comprehensive suite of safeguarding policies. The Safeguarding and Compliance Specialist position will play a key role in ensuring the effective implementation of these policies across World Renew's programs in North America.

This role will focus on strengthening safeguarding, quality, and accountability by building capacity within key programs, including Disaster Response Services, Refugee Resettlement, Church Engagement, and International Relief Managers. Additionally, the position will support global safeguarding focal points and actively contribute as a member of the Global Regional Safeguarding Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Safeguarding Policy Compliance:

• Coordinate the implementation of the safeguarding suite of policies, together with related procedures and guidelines, throughout North American programming including new policies related to children and youth.

• Effectively communicate and establish key contents of the Complaints Policy, and the Suite of Safeguarding Policies through systematic training cadences and timelines.

• Support the Canadian Refugee Resettlement Program by training and creating the appropriate Safeguarding systems that connect into local church, Canadian police and legal contexts.

• Creating and maintain a case management database in line with World Renew's Data Protection Policy to support the complaints report collection and analysis process.

• Create and maintain a database tracking system related to global safeguarding grant opportunities.

• Propose appropriate safeguarding content for new project proposals in close collaboration with the following teams:
Transformational Development (also known as Program Excellence), Humanitarian and Emergency Affairs and other relevant departments, as needed.

Capacity Development:

• Develop training material in the Safeguarding Toolbox applicable for a variety of Canadian and American audiences, including but not limited to:
Constituency members (in conjunction with existing Church Engagement Team), Volunteers, board members, and participants in the Refugee Resettlement Program.

• Facilitate the implementation and tracking of Safeguarding, Complaints, Anti-fraud and Corruption and CHS training via MS365.

• Effectively strengthen capacity of Canadian and US based staff to enable appropriate handling of complaints, responsiveness to complaints, while also focusing on building the capacity of all Safeguarding Focal Points in both work locations.

• Partner effectively with the Donor Relations Teams to develop internal safeguarding and accountability proposals for donors and churches.

• Support development of the Global Safeguarding Focal Point Network, surfacing existing practices among regions and teams, share resources and plan joint activities in support of the Regional Safeguarding Coordinators.

• Solicit for feedback and learning on the Complaints Polic and Complaints Handling and Investigation Guidelines during implementation to inform future revisions to the policy and guidelines in conjunction with the Regional Safeguarding coordinators and Director of Safeguarding and Accountability.

• Ensure the Church Engagement Managers and DRS leads receive new updates to safeguarding trainings in a timely manner and provide clear guidance on implementation measures.

• Assist with regular SEAH risk assessments on North American programming.

• Effectively update safeguarding and complaints content on the company's website annually, as…