Field Manager - North West England

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we’re enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.

Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.

Want to come and be a part of it?

What will you be doing?

As a Field Manager, you’ll play a pivotal role in leading and motivating a team of up to 30 field-based Smart Maintenance Engineers. You will own the day‑to‑day operational performance of your geographical area, driving safety, efficiency, quality and continuous improvement. This is a role where you’ll make a real difference—supporting your team, enhancing customer outcomes and shaping the success of our services.

You’ll work autonomously, but never alone—collaborating closely with other Field Managers, operational leaders and support functions to deliver against our strategic goals. You will be home based with a regular travel across   CH, CW, WA, L, BB, BL, FY, M, OL, SK, WN, LA  postcodes.

You’ll be responsible for the overall performance and wellbeing of your team, ensuring they have everything they need to succeed. Your day-to-day responsibilities include:

Leading, motivating and developing a dispersed team of Smart Maintenance Engineers

Owning operational delivery, financial performance and business KPIs within your area

Ensuring efficient scheduling and distribution of work

Managing performance, coaching individuals and implementing improvement plans where needed

Driving a strong safety culture, ensuring PPE, equipment and processes are in place and followed

Investigating incidents and complaints, ensuring accurate root cause analysis and timely closure

Ensuring high-quality data and using MI insights to drive improvements

Championing communication—making sure updates are understood and actioned

Collaborating across regions to share best practice and drive continuous improvement

This is a varied, hands‑on leadership role where no two days are the same—and where your decisions directly influence service quality, customer experience and business success.

What you’ll bring

Experience managing a field‑based workforce, ideally in energy or a related sector

Strong operational management background with a focus on performance and safe delivery

Analytical mindset with the ability to interpret data and use insights to drive improvements

Confident, people‑centric leader able to support, challenge and inspire

Experience managing dispersed teams and balancing multiple priorities

Excellent communication skills and proficiency in Microsoft 365

IOSH Managing Safely qualification (or willingness to achieve it)

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme

• Online GP service, 24 hours a day, 365 days a year

• Employee assistance programme

• My Rewards portal, access to 1000’s of retail discounts

• Life assurance

• Cycle to work, salary finance and give as you earn schemes

• Enhanced maternity, paternity leave and adoption leave

• Reward and recognition scheme

In addition, this role offers;

• Company van/vehicle and fuel card for business use  (telematics installed)

• Discretionary bonus scheme

• Recommend a friend – get rewarded for introducing people to us!

• 25 days plus bank holiday

About us

We want to be an employer of choice and a great place to work, attracting diverse and…