Sr. Commercial Claims Manager, Non-Injury; Remote

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Job Title

Sr. Commercial Claims Manager, Non-Injury (Remote)

Requisition Number

R7555 Sr. Commercial Claims Manager, Non-Injury (Remote) (Open)

Location

Nevada - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker {+ 21 more}

Job Information

Job Description: We’re Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what’s possible and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company.

We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Sr. Commercial Claims Manager, Non-Injury!

Your Role:

Participates in the development of the strategic plans and develops and implements tactical plans for the Non-Injury Claims Unit. Responsible for the development and direction of supervisors in the Non-Injury Claims Unit. Responsible for First Notice of Loss and service level standards. Accountable for developing goals and managing to result within budget; responsible for controlling significant portion of loss and expense costs for the non-injury claims organization relative to defense and indemnity of litigated claims.

Ensures claims handling compliance with both Department of Insurance and all other regulatory requirements. Accountable for personnel activities including coaching, mentoring, developing, hiring, training and performance and pay management, including salaries and EIP, of Claims Service Manager and their direct reports. Could act as claims Liaison in for commercial clients to build and maintain relationships - has ultimate accountability for the business unit overall results.

Team Leadership & Development:

• Manage and mentor a team of supervisors and claims adjusters, ensuring they embody accountability and are empowered to make claims authority decisions—such as approving or denying coverage and payments.
• Train and guide leadership on best practices for staff oversight and performance management.
• Drive talent development and succession planning initiatives to cultivate a high-caliber team.

Client Relationship & Stakeholder Engagement:

• Conduct regular meetings with external clients to understand their needs and build long‑lasting, trust‑based relationships.
• Serve as the primary liaison for strategic discussions, ensuring client satisfaction and insight‑driven improvements in claims processing.

Strategic Planning & Process Oversight:

• Oversee and manage claims workflow, ensuring compliance, quality control, and optimum efficiency.
• Demonstrate strategic thinking in the development and implementation of claims handling procedures that align with the broader business objectives.

Financial Management:

• Maintain oversight of budgets tied to rewards, recognition programs, and overtime, ensuring expenditures align with business goals and team…