Change Manager, Management

Location: Washington, DC, United States

Schedule: Full-time, Day shift

Travel Requirement: None

Clearance: Secret (must obtain)

Remote Work: Hybrid

SAIC is seeking a Change Manager to provide expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for a client in Washington, D.C.

SAIC accepts applications on an ongoing basis and there is no deadline.

• Defines and develops business processes, policies, roles and responsibilities, and performance metrics.
• Conducts analysis of business processes, including current state, gap, benchmarking, best practices, and organizational assessment.
• Plans and implements process improvements, including future design, change management, and transition planning.
• Interfaces with all project areas, coordinating with customer, computer services, and client services.
• Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures to ensure compliance with policies and agency guidelines.
• Guides interpretation of policies, regulatory and government regulations to ensure compliance.
• Coordinates with business and technology teams to ascertain system requirements and conduct client interviews.
• Leverages a change management methodology, process, and tools to support adoption of changes.
• Enables the design, development, delivery, and management of key communications.
• Conducts impact analyses, assesses change readiness, and identifies key stakeholders.
• Develops charter for the Change Control Board, identifies approval authorities, convenes CCB meetings, and notifies stakeholders as needed.

• Completes change management assessments.
• Consults and coaches project teams.
• Creates actionable deliverables for the change management plan.
• Manages stakeholders and tracks/report issues.
• Defines and measures success metrics and monitors change progress.
• Executes and applies changes from continuous process improvement campaigns.
• Manages system configurations and processes for configuration management as needed.

• Bachelor’s degree and 7 years of experience, or 4 additional years of experience in lieu of degree.
• Experience with change management principles, methodologies, and tools.
• Exceptional communication skills, both written and verbal.
• Excellent active listening skills.
• Ability to articulate messages to a variety of audiences.
• Ability to establish and maintain strong relationships.
• Problem‑solving and root‑cause identification skills.
• Team player, able to work collaboratively with and through others.
• ITIL Foundations (V3/V4) certification.
• Must be able to obtain a Secret clearance.

Target salary range: $120,001 - $160,000.

SAIC is an Equal Opportunity Employer.