Commercial Manager- Hotels

Position: Commercial Manager- New Hotels Opening
Role

Purpose:

This role is responsible for the supporting the Directors of Commercial in region to manage the commercial activity for new hotel openings and hotel conversions / integration, coordinating activities of all functions of sales, marketing, PR, Channels, distribution and relationship management – working closely with Lifecycle & Growth teams.

Key Accountabilities:

Effectively utilized in the NHOP process..
Works closely with the Lifecycle and Growth global and regional teams to ensure any applicable processes, tools and procedures can be consistently applied in all openings and conversions.
Drive the Hotel Openings commercial agenda by working with the on-property Director of Sales and Marketing, Director Commercial/Area Director of Sales and Marketing to develop and implement the pre-opening Sales and Marketing Plan and platforms for new hotel openings in the region supported by and, in conjunction with, the Director of Sales, Director of Revenue Management and Director of Marketing Management and Distribution and Relationship Marketing Teams across the region.

Co-ordinate the communication and sales, marketing, PR, distribution marketing and revenue management activity for new opening hotels with the Director, Commercial/Area Director of Sales and Marketing and between hotel and above property functions
Monitor pick up and ramp up of the hotel during the ramp up process (12 months) and provide inputs in strategy meetings to maximize business and provide direction to Directors of Sales and Marketing in the development of effective sales and marketing strategies and activities to ensure rate, occupancy and Financial objectives are achieved.
Support the Directors of Commercial and the Area Directors of Sales & Marketing to roll out, embed and support development & learning on any commercial tools or processes in the business.
Measure and monitor the adoption and utilization of commercial tools and SOP, from IHG way of Sales and facilitate the sharing of Best Practices from global and regional teams

Required Education, Experience, Technical Skills and Knowledge:

Education

Degree or equivalent international degree in Marketing or Business desired
Is able to demonstrate external industry knowledge and continuous learning, keeping up to date with current trends

Experience

International hotel brand strategic sales and marketing experience
Experience in Hotel Sales and Marketing in a senior management role
Clear project management capability
Has experience of opening hotels

Technical Skills And Knowledge

Establishes goals and objectives and sets performance targets
Ability to manage and coordinate multiple tasks
Partnership driven, able to collaborate and rally multiple stakeholders to deliver to deadlines and activity.
Can meet deadlines
Good working knowledge of IHG systems and the ability to understand and drive outcomes within the IHG network
Has a deep understanding of the markets and the context of operating in a complex, multi-cultural region
A strong leader, who can understand the vision and how to translate this into reality and execution
Is able to creatively solve problems in order to deliver effectively
Builds strong and credible relationships. Is patient, yet persistent
Culturally aware

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.

Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment…