Social Care Reform Business Support Officer

Social Care Reform Business Support Officer

Employer:

Location:

Crewe, Cheshire

Pay:

£28,598 to £31,022 per year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

06/03/2026

An exciting opportunity has arisen for a permanent, full time (37 hours per week) Reform Business Support Officer to work within the Adult Social Care Reform, Practice Assurance and Development team managed by the Strategic Business Manager for Local Authority and Systems Assurance.

The team is part of the Adult Social Care Operations Service and managed by the Head of Service for Adult Social Care Improvement who is also the Principal Social Worker for Adults.

The successful person will be based at Delamere House, Crewe, but will also be able to work at home, there will also be a necessity to travel to other places within Cheshire East.

The team was responsible for coordinating the Care Quality Commission (CQC) Local Authority Assurance submission and supported the CQC inspection process, Cheshire East was rated as ‘Good’ with a score of 75%. The Team oversees our LA Assurance Improvement Plan with the ambition to go from Good to Outstanding.

About the role

The Reform Business Support Officer contributes to the improvement and development of Adult Social Care as the team works across the organisation and with system partners to continue preparation for the ongoing CQC LA Assurance Assessment process as the assessment framework develops.

Also, for future social care reforms, whilst consolidating and building on our practice assurance and development framework.

The team supports peer reviews/challenges and a range of projects to deliver service improvement and transformation.

We are looking for a highly motivated, focused individual who is committed to improving outcomes for the people we support, building partnerships and developing innovative ways to support the improvement of services.

They need to demonstrate initiative, manage fluctuating priorities and communicate well.

Knowledge of Microsoft Office applications is necessary.

They be part of a small, vibrant and friendly team that is keen to support their development.

Please refer to the job description for further detail.

You will have:

• Understanding of the Council’s structure, services, policies, processes and procedures.
• Understanding of confidentiality, data protection requirements and responsibilities.
• Ability to organise own workload in response to changing and conflicting demands.
• Ability to understand and assimilate diverse information and extract/relay relevant information accordingly.
• Proficient in use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, etc.). Knowledge of inspection frameworks.

Please refer to the job description for further detail.

• ENHANCED ANNUAL LEAVE - 34 days annual leave (inclusive of bank holidays) from day 1, increasing up to 39 days after only 5 years' service
• ENHANCED PUBLIC PENSION - A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay)
• FLEXIBLE WORKING PATTERN - 37-hour standard full time working week with flexi time and hybrid/remote working arrangements
• PURCHASE OF ANNUAL LEAVE - The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (pro-rata for part time staff)
• CYCLE TO WORK SCHEME - Receive up Income Tax and National Insurance savings of up to 25-39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status)
• EMPLOYEE ASSISTANCE PROGRAMME - A completely free to use and confidential assistance service for all employees to help staff manage, reduce and overcome the impact of life issues which they may experience from time to time, both within work and their personal life
• PAID VOLUNTEER LEAVE - Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East
• VIRGIN MEDIA AND O2 DISCOUNTS - Exclusive discounts on Virgin Media Broadband and O2 pay monthly plans.
• DISCOUNTED GYM MEMBERSHIPS - Access to corporate membership prices for Everybody Leisure…