Deputy Delivery Manager - EWOS

Deputy Delivery Manager, EWOS - Permanent - Full Time (Hybrid)

Salary: c.£65,000 DOE

Location: Base at either St Neots or Lincoln (likely 3 days at MASS or Customer sites)

• 25 days annual leave (inclusive of December shutdown)
• Buy or sell up to 5 days’ leave
• Two pension schemes
• Private Medical & Dental Insurance
• Life Assurance (4 x salary)
• Save and share schemes
• Electric/Hybrid car leasing
• Cycle to work
• Retail discounts
• Continuous Professional Development
• Annual Wellness Allowance

For over 40 years, MASS’s Electronic Warfare Operations Support (EWOS) Group has delivered specialist software, services and training that directly support the UK and allied nations’ EW and CEMA capabilities. We operate in a highly trusted, highly secure space, supporting programmes that genuinely shape the future of defence.

This role is a key hire within EWOS. As we continue to grow our products, services and customer base, we’re looking for a Deputy Delivery Manager to act as the operational engine of the group, supporting delivery today while enabling growth tomorrow.

Think of this role as a Deputy Chief of Staff for EWOS: a trusted thought partner to the Head of Delivery & Operations, ensuring that programmes land well, resources are aligned, customers are happy, and opportunities to grow the business don’t get missed.

If you enjoy being at the centre of things with delivery, people, customers and commercial activity, then this is a role where you’ll make a visible, meaningful impact.

At its core, this role is about making delivery work brilliantly at scale.

You’ll support the direction and management of EWOS contracts, programmes and projects, coordinating across EWOS and the wider MASS organisation to make best use of people, associates and subcontractors. You’ll help ensure work is delivered on time, within budget, and to margin (or better), while protecting and enhancing MASS’s reputation with customers.

Alongside delivery, you’ll play an important part in business development, helping grow existing customers, supporting bids and campaigns, and helping translate EWOS capability into new opportunities.

You’ll also deputise for the EWOS Head of Delivery & Operations when required, acting with confidence and credibility across internal and external stakeholders.

This role can be based out of either our St Neots HQ or our Lincoln offices, with hybrid working as standard.

In practice, this means roughly 3 days per week on‑site and 2 days working from home, balanced with time spent with the EWOS teams, visiting customers or supporting business development activity. Given the nature of the role, visibility matters and we’ll need you to be present where decisions are made, delivery happens, and relationships are built.

You’ll work closely with a diverse, highly capable group of project managers, engineers, scientists, ex‑military personnel and commercial colleagues, all operating within secure environments.

You’ll be a force multiplier, helping EWOS operate smoothly, today, while setting it up to grow confidently, tomorrow.

• Keeping delivery on track across multiple programmes
• Making sure resources, priorities and plans align
• Helping leaders make informed, timely decisions
• Spotting risks early and helping resolve them pragmatically
• Supporting growth by enabling bids, shaping opportunities and strengthening customer relationships

We’re expecting that you’ve done a role like this before, or something very close to it, so you’ll be comfortable juggling priorities, stakeholders and competing demands.

• Proven experience in effective resource management and budgetary control
• Strong customer and stakeholder relationship management skills
• Experience supporting or leading delivery at an operational level
• Highly organised, with the ability to prioritise and keep multiple plates spinning
• Eligible to obtain and maintain UK Government Security Check (SC) clearance

• Line management experience across military and civilian teams
• APMQ or equivalent project…