Regional Technical Manager

Regional Technical Manager

Department: Claims Management

Employment Type: Fixed Term - Full Time

Location: Home United Kingdom

Reporting To: Patrick Clark

Regional Technical Manager New Opportunity great team environment

Step into a role where no two days look the same. As a key member of our specialist subsidence and surveying team, you’ll combine technical expertise with real‑world problem‑solving to help homeowners and businesses recover from building damage. Your work will directly shape positive outcomes for customers during challenging moments.

Deliver professional subsidence and building surveying services for domestic and commercial insurance claims.

Take full ownership of your workload, managing your own portfolio efficiently to meet business goals and service level agreements.

Visit damaged properties across your region to assess structural issues, diagnose causes, and determine the technical and insurance requirements needed to reinstate buildings.

Work closely with policyholders, insurers, loss adjusters, local authorities, contractors, and other stakeholders to drive claims to a fair and timely resolution.

Maintain accurate, detailed records within our claims management system to ensure transparency and continuity.

Collaborate with colleagues across the UK, supporting other regions when needed and contributing to a culture of shared expertise.

Uphold company policies and champion our commitment to treating customers fairly in every interaction.

#INDUKI

This is a home‑based role, giving you the autonomy to structure your day effectively while maintaining a professional home office environment. You’ll travel within your region—and occasionally beyond—to meet business needs and attend local office meetings or training sessions.

You’ll be the trusted expert on the ground, turning technical insight into practical solutions. Your assessments help restore homes, protect businesses, and give customers clarity at a time when they need it most.

Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.

Enthusiastic
• Excellent communication skills and articulation
• Understanding and recognition of Customer Service and Quality
• Flexibility and adaptability •

The ability to work in a fast paced and changing environment

Numeracy skills

Reports and accountable to:
Head of Subsidence and Surveying

Liaison with:
Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients, Customers, Suppliers as necessary

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides;
  High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan