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Employee Relations HR Manager

Regional Complaints Team Lead — AI-Driven Insights

Remote / Online - Candidates ideally in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: NFU Mutual
Remote/Work from Home position
Listed on 2026-02-20
Job specializations:
  • Management
    Employee Relations, HR Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading insurance provider in Glasgow is seeking a Regional Team Leader to manage a team of complaint handlers. The role combines team presence in the office and home working, focusing on creating a supportive team culture and achieving high-quality outcomes for customers. Ideal candidates will have proven people management experience, strong communication skills, and the ability to interpret data.

The position offers a competitive salary, annual bonus, and comprehensive benefits, supporting a work-life balance.
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