Disrepair Surveyor

Walthamstow, Greater London, United Kingdom

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Organisation
:
London Borough of Waltham Forest

Contract Type:Permanent.

Working hours per week:36

Working style:Hybrid
-Working 3-4 days on-site, 1 day work from home.

Final date to receive applications:09/03/2026

Reference: 1461

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email
recr so we can arrange an alternative application method.

About the role:

We are currently hiring for two Disrepair Surveyors to join our thriving Housing service.

The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost.

You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated.

The position is committed to delivering a resident-focused approach when dealing with disrepair cases.

Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant.

• Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.
• High level of resident engagement to understand and document their concerns regarding their home.
• To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.
• To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.
• To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.
• Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.
• Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.
• As required support other surveying functions within Housing Assets.
• Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.
• Collate process and analyse complex information. Ensure all required records and information are maintained correctly.
• Challenge customers’ practice and minimise risk, referring concerns to line manager.

Knowledge, Skills and Experience

• Experience of administering building contracts.
• Experience of administering partnering contracts.
• Experience of building surveying in residential environment
• Experience of Stock Condition Surveys
• Experience of HHSRS assessments
• Experience of liaising with residents
• Knowledge of Asbestos Regulations.
• Housing legislation and regulations with particular reference to repairs, maintenance
• Project Management Skills
• Applying Health & Safety, Customer Care and…