Business Continuity and Disaster Recovery Manager

Job title

Business Continuity and Disaster Recovery (BCDR) Manager

• Grade : SEO
• Location :
  Remote working available. Contracted base location :
  Liverpool or Darlington
• Reports to :
  Head of Assurance
• Line management responsibility :
  May be required
• Security clearance :
  Enhanced Disclosure and Barring Check and completion of Baseline Personnel Security Standard (BPSS)

The Business Continuity and Disaster Recovery (BCDR) Manager is responsible for supporting the development of, and providing assurance on, DBS's organisational BCDR framework. This includes ownership of the BCDR testing programme and ensuring a consistent One DBS approach to business continuity planning. The post holder will act as the subject matter expert for BCDR, advising senior stakeholders including the Board and Senior Leadership Team (SLT).

You will ensure that policies, plans and controls are aligned to best practice and fully embedded across DBS.

• Develop, maintain and continuously improve DBS's BCDR framework and documentation, including :
• Business Continuity Plans
• Disaster Recovery Plans
• Major Incident Plans
• Business Impact Assessments
• Denial of Service plans
• Identify gaps in BCDR arrangements and develop action plans to address them
• Coordinate annual reviews and periodic testing of all corporate and directorate-level BCDR documentation
• Work across Directorates to ensure plans remain current, effective and fit for purpose

• Provide guidance and assurance to Directorate BCDR Champions, ensuring alignment with the corporate BCDR plan
• Challenge and support senior leaders to identify critical functions and ensure these are adequately protected
• Ensure DBS meets all internal and external compliance requirements, including those set by the Home Office, GIAA and relevant government standards

• Design, coordinate and deliver a comprehensive BCDR testing and exercising programme
• Conduct risk assessments relating to scenarios and incidents
• Capture lessons learned, track actions to completion and embed improvements into future planning

• Support and facilitate activation of BCDR and Major Incident Plans during live incidents
• Provide coordination, visibility and reporting on the impact of incidents on critical services
• Produce incident outcome and lessonslearned reports

• Chair and manage the BCDR Forum, ensuring actions are tracked and delivered
• Work closely with Directorates and the Supplier Management Team to ensure supplier plans align with DBS requirements
• Collaborate with external partners and agencies as required

• Develop and deliver BCDR training and awareness activity across DBS
• Promote organisational understanding of BCDR and its impact on service delivery

• Provide support to, and cover for, the Corporate Risk Manager when required
• Membership of the Assurance, Risk and Facilities Directorate Management Team
• Undertake line management responsibilities as required

Ability and Knowledge

• Ability to negotiate, influence and facilitate at all levels to deliver an effective BCDR function
• Strong written and verbal communication skills
• Knowledge of BCDR management processes and frameworks
• Experience designing and implementing corporate BCDR documentation, including BIAs and Major Incident Plans
• Experience designing and delivering BCDR testing programmes and applying lessons learned
• Ability to operate at executive and senior management level, including report writing and presentations

Experience

• Developing and presenting reports to senior management and Boards
• Designing and delivering training and workshops, including at senior level
• Advising senior leaders during live BCDR incidents
• Coordinating staff and services during incidents
• Strong organisational skills, with the ability to prioritise and work under pressure

Technical

• Qualification in Business Continuity, Emergency Planning or a related discipline, or significant relevant experience
• Proficient in Microsoft Office, particularly Excel (including conditional formatting)

Desirable Criteria

• Knowledge…