Business Change Manager

About the role

In National Grid Electricity Transmission (NGET) we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.

Are you passionate about leading change and making a real impact? The Control Projects programme is revolutionising our Control Rooms through innovative processes, cutting‑edge technology, and new ways of working.

We’re looking for two dynamic Business Change Managers to lead this exciting transformation – one specifically for the Control Projects programme and the other for the Cyber Project.

• Prepare our colleagues, leaders, and operational teams for upcoming changes to systems, locations, and processes.
• Ensure changes are well understood, smoothly embedded, and sustainably maintained.
• Deliver a fully prepared workforce ready to embrace new systems and ways of working.
• Drive improvements in operational performance through embedded process changes.
• Enhance colleague engagement and experience throughout the transformation journey.
• Ensure the successful adoption of programme outcomes.

• Develop and execute Change Strategy and Plans
• Engage and collaborate with stakeholders at all levels
• Assess Change Impact and Readiness
• Lead Communications and Engagement efforts
• Oversee Training and Capability Development
• Support Implementation and Embedding of changes
• Maintain Governance and Reporting standards

This role is based at our offices in Warwick and can be combined with hybrid working from home.

• Proven experience delivering change management in complex, multi‑disciplinary environments.
• Experience in organisational, technology or operational transformation programmes.
• Strong stakeholder management and communication skills at all levels.
• Ability to lead impact analysis, readiness assessments and structured change interventions.
• Experience designing and delivering change‑related communications and engagement activity.

• Recognised change management certification
• Knowledge of operational control room structure and processes or cyber controls.
• Experience working in regulated, safety‑critical or 24/7 operational environments.

• A competitive salary of £65,000 - £75,000
• Annual Performance Based Bonus of up to 30%
• 28 days annual leave plus eight statutory days
• Option to buy/sell holiday days
• Generous contributory pension scheme – we’ll double‑match your contribution to a max company contribution of 12%
• Financial support for study relevant to your role
• Flexible benefits: share incentive plan, salary sacrifice car and technology schemes
• Family benefits like back‑up care service (six paid days yearly + option to purchase more)

This role closes at midnight on 3rd March 2026 however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

Level - Band D

Hiring Managers – Bradley Kent/Kiran Shokar

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the unique differences people bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation that comes with having diverse teams and business need.

We are committed to building a workforce that is representative of the communities we serve and provide a working environment where everyone feels valued, respected, fairly treated, and able to reach their full potential.