Revenues & Team Manager

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

Knowsley Council's Exchequer Services plays a vital role in safeguarding the financial health of the authority while supporting our residents. We manage key income streams and ensure compliance with legislation, helping the Council deliver high-quality services to the community.

We are seeking a dynamic Revenues Manager to lead specialist teams delivering critical services:

Responsible for recovering income for goods and services provided by the Council, including commercial rents and social care charges, and ensuring all income streams—such as Council Tax, Business Rates, and sundry debtors—are accurately allocated and reconciled.

• Lead and manage team performance, setting clear objectives, prioritising workloads, and reallocating resources to meet changing service demands.
• Develop and monitor service and team plans, ensuring targets are achieved and performance standards are consistently met.
• Liaise with other teams, sections, services and external organisations to maintain effective working relationships and ensure that corporate priorities can be achieved whilst maximising income for the authority through an efficient, effective and comprehensive billing and collection service.
• Oversee staff management activities, including recruitment, training and development and performance reviews.

Drive service improvement, supporting innovation, analysing legislation, coordinating responses to complex enquiries, and ensuring compliance with policies, procedures, quality standards, and fraud prevention measures.

• We are looking for a confident and motivated leader with strong experience in managing people, performance and service delivery within a fast‑paced environment.
• You will be highly organised, able to balance competing priorities, and comfortable making informed decisions that support effective service outcomes.
• You will have excellent communication and interpersonal skills, with the ability to guide, support and develop team members.
• A keen eye for detail, a commitment to high standards, and the ability to interpret legislation and apply policies consistently will be essential.

• Flexible working arrangements and hybrid options.
• Generous annual leave and pension scheme.
• Opportunities for professional development and career progression.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their under representation in our workforce.

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part‑time.

See the benefits of working for Knowsley MBC

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

Contact:
Cathy Boardman - Ca / Lee Morgan -  If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.

Salary range

• £42,839 - £44,075 per year