Income Manager

Income Manager

Permanent

Grade D - £45,091 – £51,356

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

We are seeking an experienced and motivated Income Manager to lead the Revenue and Collection function within the Rent Service. This is a key management role requiring strong planning, organisational and analytical skills, alongside a proactive and solutions‑focused approach.

You will be responsible for ensuring the accurate raising, monitoring and reconciliation of rental income and sundry debts, while maintaining robust financial governance and compliance with relevant legislation, including equality and health and safety requirements.

You will provide effective day‑to‑day leadership of the Income Team, managing resources efficiently and working confidently both independently and in collaboration with colleagues across the organisation. The role demands the ability to prioritise competing pressures within a fast‑paced, target‑driven environment, while building and maintaining strong working relationships with a wide range of internal and external partners. You will be expected to remain calm, professional and resilient when managing challenging situations.

You will also play a leading role in the annual rent variation process and contribute to a range of service improvement projects, using strong IT and analytical skills to support informed decision‑making and the delivery of high‑quality services.

You will be a confident and experienced people manager, with a strong background in income collection, revenues, or financial administration within a large and complex organisation.

Please upload an up-to‑date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer, andwe are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact:

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification