Hybrid PMO Lead: Drive Governance, Insight & Execution
Telford, Shropshire, TF3, England, UK
Listed on 2026-05-27
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Management
Operations Manager, Program / Project Manager -
Finance & Banking
About the job you're considering
We're looking for an experienced PMO Lead to shape and run an effective PMO function across a complex programme, portfolio, or managed service environment. You'll provide governance and control, turn data into actionable insight, and lead a high‑performing PMO team partnering with senior stakeholders to drive predictable delivery and continuous improvement.
Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Pre‑employment checks: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and an unspent criminal record check (Known as Disclosure and Barring Service).
Your role- Portfolio control:
Own the operational PMO view for the area, monitoring demand, delivery positions, dependencies and key milestones. - Financial governance:
Lead the forecasting and reporting cycle (budget, actuals, variance), partner with Finance to maintain a single source of truth, and provide senior leaders with timely, actionable insight, including support for month‑end close, commercial alignment, and audit/compliance readiness. - Team leadership:
Lead, coach, and develop a team of PMO professionals, ensuring clear roles, effective capacity planning and a positive team culture. - Insightful reporting:
Produce clear, accurate and timely reporting (including RAID and delivery dashboards), highlighting trends, risks and required decisions. - PMO standards & tooling:
Act as an escalation point for PMO tooling and ways of working—setting standards, improving adoption, and coaching colleagues. - Champion continuous improvement & AI‑driven efficiency: embed smarter PMO standards and automation/AI to streamline workflows, improve data quality, accelerate reporting and forecasting, and increase risk visibility—piloting modern tooling, sharing best practice, and coaching adoption of new ways of working safely and consistently.
- PMO leadership experience:
Proven track record leading a PMO in a complex delivery, change, or operational environment. - Financial acumen:
Experience supporting budgets and forecasts, maintaining cost trackers, and coordinating month‑end activity (actuals, accruals, commentary). Comfortable partnering with Finance and delivery leads to monitor run rate, revenue and margin, manage purchase orders/invoicing where relevant, and understand why these measures matter. - Governance & assurance:
Strong governance and control capability, with experience implementing standards and assurance across teams. - Planning & reporting:
Excellent planning and reporting skills, producing executive‑ready dashboards and actionable insight (including RAID management). - PMO toolsets:
Confidence with PMO toolsets and reporting platforms, and the ability to coach others in their effective use. - Stakeholder management:
Strong influencing skills, including managing escalations and driving timely decisions. - People leadership:
Demonstrable leadership‑building capability, managing capacity and creating a positive, inclusive culture.
- Tooling SME / product ownership:
Experience as a PMO tooling SME or product owner, including requirements definition and change/adoption. - Transformation experience:
Experience in large‑scale transformation programmes or enterprise IT/service delivery environments.
- Governance‑focused:
Set clear standards, ensure adherence, and use insight to improve performance. - Commercially aware:
Understand cost, value and risk trade‑offs and support sound decision‑making. - People‑led:
Develop others through coaching, feedback and smart delegation. - Clear communicator:
Tailor messages to your audience, handle conflict professionally, and build alignment. - Improvement mindset:
Simplify, standardise and drive adoption of better ways of working. - Accountable:
Take ownership, elevate early, and maintain high standards of accuracy and professionalism.
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