Senior Account Manager

Senior Account Manager - Events Agency

Hybrid: 1 Day WFH

London

Change Hospitality | B Corp™ provided pay range

This range is provided by Change Hospitality | B Corp™. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Change Hospitality | B Corp™

Are you an experienced account manager looking for a role that blends client relationship management with event management? This is an exciting opportunity to take ownership of a portfolio of high-profile clients in the events sector, driving growth while mentoring a small team.

You’ll be responsible for managing key accounts, securing new business, and ensuring outstanding service delivery, all while contributing to strategic planning and the ongoing development of your team.

• Lead and manage a small team, providing coaching, guidance, and performance management.
• Own a portfolio of high-value client accounts, building long-term relationships and maximising growth opportunities.
• Develop strategic account plans, ensuring client needs are anticipated and met.
• Act as the primary point of contact for senior clients, managing expectations and resolving any issues efficiently.
• Support the sales process by identifying opportunities, pitching new solutions, and contributing to proposals.
• Monitor performance metrics, track revenue, and support business planning initiatives.

• Proven experience in account management, preferably within events or agency.
• Amazing knowledge of the London venue scene.
• Excellent communication, negotiation, and relationship‑building skills.
• Commercially minded, target‑driven, and able to identify growth opportunities.
• Highly organised, with the ability to manage multiple accounts and priorities.
• A proactive, client‑focused approach with attention to detail and service excellence.

• Performance‑based bonus
• 1 day per week working from home