Client Services Director - in England dep

Client Services Director

Anywhere in England – Home Working Possible.

Salary: £85k to £95k basic (depending on experience) plus executive benefits.

Responsibilities:

• Strategic and operational management of all Point‑of‑Sale contracted and non‑contracted clients, including service delivery, people management, client relationships, and financial performance to reflect clients’ contractual agreements.
• Management and delivery of all client requirements, additional service lines, and associated tasks.
• Development and operational management of all Point‑of‑Sale contracts, ensuring operational support to clients is managed exceptionally and delivered efficiently.
• Retention, development, compliance of accounts, including new client onboarding and implementation planning.
• Provide effective leadership and support for the dedicated team.

Qualifications:

• Proven experience of service delivery within display and print management environments; executing and managing contracted retail accounts.
• Experience developing and executing alternative solutions.
• Commercially astute with strong business acumen.

Personal attributes:

• Diligent, structured and organized
• Instils confidence
• Drive and enthusiasm
• Ability to make difficult decisions where necessary
• Integrity and honesty
• Credibility with peers
• Ability to persuade and influence both internally and externally

Our client is one of the most eminent print groups in the UK, offering unrivalled career prospects and job security.