Operations Team Leader

Main area Estates Operations Grade Band 6 Contract Permanent:
On call duties Hours

• Full time
• Flexible working

Site Wycombe General Hospital Town, High Wycombe Salary £39,959 - £48,117 per annum - pro rata for part time Salary period Yearly Closing 04/06/2026 23:59

An exciting opportunity has arisen for a motivated and experienced Estates professional to join the team as an Operations Team Leader. The post holder will support the delivery of a safe, effective, and high-quality Estates service across Trust sites, ensuring compliance with statutory requirements, Trust policies, and national standards. The role involves the day-to-day supervision of Estates staff, coordination of maintenance activities, and oversight of operational performance to ensure continuity of critical services.

To support the coordination and delivery of Estates operations and maintenance activities across Trust sites, as directed by line management. The post holder will oversee a range of complex, non-routine operational activities, ensuring full compliance with Trust policies, safety standards, and statutory requirements. The role will involve close liaison with the Small Works Manager and Capital Projects Team in relation to planned works programmes, including the coordination of isolations, shutdowns, and associated responsive actions, in line with competence.

• Relevant qualification or equivalent experience in Estates, Facilities Management, Engineering, or a related discipline
• Evidence of post qualification operational knowledge gained through experience and/or structured training
• Willingness to work towards and maintain Authorised Person (AP) status relevant to the role
• Evidence of continuing professional development (CPD)
• Formal supervisory or team leader training
• Recognised Estates or Engineering qualification (e.g. NVQ Level 3, HNC/HND or equivalent)
• Current Authorised Person (AP) status in a relevant discipline

• Experience working within a complex operational or Estates environment
• Experience supervising staff or leading day-to-day operational activities
• Experience managing reactive maintenance issues and responding to incidents
• Experience prioritising workloads and coordinating resources within defined procedures
• Experience working within safe systems of work and managing health and safety risks
• Experience using IT systems (e.g. CAFM) to record work activity and produce operational information
• Experience with in an NHS or healthcare Estates environment
• Experience contributing to maintenance planning or service improvement initiatives

• Ability to supervise and coordinate operational activities in a reactive environment
• Working knowledge of health and safety legislation and safe systems of work relevant to Estates services
• Ability to assess operational risks and take appropriate action within scope of authority
• Effective communication skills, with the ability to engage with staff, clinicians, contractors and stakeholders
• Ability to organise and prioritise workload, supporting delivery of team objectives
• Ability to work independently, using initiative and sound judgement
• Ability to remain calm and professional under pressure and respond effectively to incidents
• Problem-solving skills with the ability to analyse issues and implement practical solutions
• Ability to communicate complex or sensitive information clearly to a range of audiences
• Knowledge of HTMs, HBNs, and Estates related statutory compliance requirements
• Experience supporting staff development through training, coaching, or mentoring
• Understanding of performance management, KPIs, and service delivery standards

• Willingness to participate in the on-call rota
• Flexibility to respond to operational issues outside normal working hours
• Full UK driving licence (if required for role)

Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.

We offer flexible and agile working opportunities, NHS benefits of generous annual leave entitlement, pension, access to NHS discount schemes, and a range of health and wellbeing services.

The postholder will have access to vulnerable people in the course of their normal duties and is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. A Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.