Veterinary Group Practice Manager

Are you passionate about putting pets first? So are we!

Location:

To be based across our 3 practice sites – Barnard Castle, Bishop Auckland and Durham.

Contract:

Permanent.

Hours:

40 hours per week.

Shift Pattern:
Monday – Friday, with the possibility of weekend working when needed.

As Veterinary Group Practice Manager, you'll play a pivotal role in the success of our practices, leading and supporting teams while ensuring smooth day-to-day operations and long-term growth.

• Recruiting, training and supporting team members
• Creating and managing rotas to ensure appropriate cover at all times
• Overseeing financial performance, including budgets, banking and debt control
• Preparing reports and analysing practice performance
• Managing daily operational activities across all sites
  
  Ensuring excellent client experience and resolving concerns effectively
• Developing and delivering long‑term plans to support sustainable practice growth

You’ll be a confident leader with a passion for people, animals and teamwork.

• Previous veterinary experience (preferred)
• Proven managerial or leadership experience (essential)
• Strong organisational, planning and problem‑solving skills
• Excellent communication skills with a high level of empathy
• Outstanding customer service experience
• A positive, proactive mindset and strong team focus
• Confidence using Microsoft Office and practice management systems

• Inclusivity
  :
  Valuing diverse perspectives and adapting your approach to get the best from everyone
• Collaboration
  :
  Encouraging open communication and resolving challenges early
• Accountability
  :
  Supporting honest conversations through regular check‑ins and feedback
• Role Modelling
  :
  Leading with integrity and following through on commitments
• Empathy
  :
  Using emotional awareness to support wellbeing and performance

• Salary up to £45,000
  , dependent on skills and experience
• Five weeks’ annual leave (pro rata), plus bank holidays
• Generous staff discounts on veterinary care
• Animed Direct discounts on pet medicines, food and products
• Employee Assistance Programme for confidential wellbeing support
• And much more, all designed to help you feel supported, recognised and appreciated

For a full list of what we offer, : CVS Vets | What We Offer

We are committed to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best. We’re dedicated to building a workforce that reflects the diverse communities we serve.

Click Apply Now and take the next step in your veterinary leadership career.

Please note:

We can only progress applications from candidates with the Right to Work in the UK. Unfortunately, we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.