PCN Manager

Join Our Primary Care Network as a PCN Manager

Are you an experienced, motivated leader with a passion for transforming primary care?

We are seeking an exceptional Primary Care Network (PCN) Manager to lead the operational and strategic delivery of our PCN. This is a key leadership role working alongside our Clinical Director and member practices to drive innovation, improve patient outcomes, and ensure the successful delivery of NHS priorities.

About the Role

As PCN Manager, you will:

• Lead the day-to-day running of the PCN
• Deliver key national programmes including the Network Contract DES
• Manage finances, workforce (including ARRS roles), and performance
• Drive service improvement and innovation across practices
• Build strong relationships with practices, the ICB, and wider partners

Unity (Bedford) Primary Care Network covers six GP practices in and around Bedford and is part of the NHS Central East Integrated Care Board.

The member practices are:

• Golding ton Avenue Surgery
• Great Barford Surgery
• Harrold Medical Practice
• Priory Medical Centre
• Sharnbrook Surgery

PCN Manager Job Description

Job Title:

Primary Care Network (PCN) Manager

Reports to:

Clinical Director (CD)

Accountable to:

PCN Board / Member Practices

Location:

Across PCN member practices (with some remote working)

Hours:

Up to 15 hours a week flexible working required

Job Summary

The PCN Manager is responsible for the operational, strategic, and financial management of the Primary Care Network. The role supports the Clinical Director and member practices to deliver the requirements of the Network Contract DES
, ensuring high-quality, safe, and effective services for the local population.

The post holder will lead on workforce development, service delivery, performance management, and governance, ensuring the PCN meets contractual obligations and maximises funding opportunities.

Key Responsibilities

1. Strategic Leadership & Delivery

• Support the Clinical Director in developing and delivering the PCN strategy
• Lead implementation of Network DES requirements and national/local priorities
• Identify opportunities for service development and innovation
• Support long-term sustainability and transformation of primary care services

2. Operational Management

• Oversee day-to-day operations of the PCN
• Coordinate PCN services across member practices
• Ensure effective systems, processes, and workflows are in place
• Manage PCN budgets, including ARRS funding and additional streams
• Monitor income and expenditure, ensuring financial sustainability
• Support practices with claims and funding submissions
• Provide regular financial reports to the PCN Board

4. Workforce & HR (ARRS & PCN shared employees)

• Lead recruitment and management of ARRS roles
• Ensure effective onboarding, supervision structures, and utilisation
• Support workforce planning aligned to population need
• Work with practices on HR processes where required

5. Performance & Quality

• Monitor and report on PCN performance against KPIs and DES requirements
• Support delivery of Enhanced Access, IIF, and local targets
• Drive continuous improvement through data and insight
• Lead on quality improvement initiatives (including PDSA cycles)

6. Governance & Compliance

• Ensure compliance with CQC, data protection, and NHS standards
• Lead on policies, SOPs, and governance frameworks
• Manage risk registers and incident reporting processes
• Support information governance and data security requirements

7. Stakeholder Engagement

• Act as a key liaison between practices, ICB, and external partners
• Build strong relationships across the system
• Represent the PCN at meetings and forums
• Support collaboration across multidisciplinary teams

• Experience in primary care or NHS management.

• Not applicable

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Competitive Salary (dependent on experience)

Permanent

Part-time,Flexible working,Home or remote working