Relationship Manager

Up to £38,323 (depending on experience) and Car Allowance £7,965

37.5 hours per week; flexible working opportunities available

Permanent, Full-time, home-based with regular travel across Scotland and some UK-wide travel

Closing Date:
Friday 15th May

This is an exciting opportunity to play a key role in shaping skills and workforce learning and development across the engineering construction sector. As a Relationship Manager, you’ll build strong, trusted partnerships with regional employers, champion ECITB training solutions, and help organisations identify, define, and deliver the skills they need to succeed.

You’ll act as the principal ECITB contact for assigned employer establishments, working closely with the Regional Operations Manager to support delivery of the regional plan and wider ECITB strategy. As a trusted advisor and industry ambassador, you’ll promote collaboration across multiple stakeholders, drive the take‑up of ECITB products and services, and ensure employers see ECITB as a valued, strategic partner.

Your role will focus on delivering real impact through apprenticeships, training programmes, grant funding, and levy-funded initiatives, while maintaining high levels of customer satisfaction and continuous improvement. This is a rewarding position for someone passionate about skills, relationships, and making a tangible difference across the engineering construction industry.

• Previous relevant experience demonstrating a level of competence working effectively in a business relationship-focused capacity.
• Experience of training and competence systems.
• Experience in identifying and delivering solutions that meet customer needs.
• Proven ability to identify and pursue opportunities for business or service development.
• Experience in managing challenging conversations or stakeholder negotiations.
• Demonstrable experience of working to deadlines and delivering results.
• Experience in managing non-technical projects, including stakeholder coordination
• Familiarity with the engineering construction sector or a related industry, particularly in a skills or training capacity.
• Exposure to coaching or mentoring activities within a team environment.
• Awareness of risk management principles and practices.
• Knowledge of the 1991 Industrial Training Board (Engineering Construction Board) Order.

What we offer

• Company laptop & mobile provided.
• 25 days holiday including Christmas closure, rising to 30 over the first five years’ service.
• Generous pension scheme via salary sacrifice.
• Cycle to work and e-car lease schemes.
• 24/7 Employee Assistance Programme.
• Enhanced maternity/paternity pay and leave.
• Home office set‑up support.

The ECITB is committed to diversity and inclusion and welcomes applications from all individuals, particularly those underrepresented in the engineering construction industry. We aim to ensure a fair and accessible recruitment process and offer flexible working, alternative application methods, different interview formats, and reasonable adjustments where needed. Please let us know if you require any support.