Attendance and Data Coordinator

Attendance and Data Coordinator

Permanent, Grade C (£35,412 - £41,771). Working 36.5 hours per week. Hybrid role – all staff must work from Birmingham City Council buildings as business needs dictate.

• Lead the effective and efficient operation of school attendance and legal intervention data management processes.
• Produce statistics and reports on legal intervention and notifications.
• Supervise Grade B officers, providing quality assurance in the application of interventions designed to improve school attendance and ensure children receive their right to an education.
• Manage and supervise team members – allocation, workload monitoring, appraisals and associated HR processes.
• Support families and advise parents/carers on their legal responsibilities regarding children not in receipt of education, in line with statutory regulations.
• Assist in the implementation and management of systems and processes to co‑ordinate data management and extraction for key performance indicators.
• Liaise with customers and colleagues on individual case matters, operating with a high degree of confidentiality.
• Oversee the part‑time/reduced timetable notification process, ensuring guidance and online forms are up to date and fit for purpose.
• Support Attendance Support Officers, schools, BCC services and other agencies in identifying children not receiving education, including securing school places.
• Produce internal guidance to support team members and ensure fair and transparent allocations.
• Prepare and issue Penalty Notices and School Attendance Order paperwork and advise staff as appropriate.
• Set up and maintain all legal intervention administrative systems – part‑time timetables, statutory timescales, etc.

• High standard of education with evidence of continuous professional development.
• Leadership and supervisory experience, particularly in a team environment.
• Proven organisational skills and the ability to meet statutory timescales.
• Experience with computerised systems, including word‑processing, databases, spreadsheets and the production of statistical reports.
• Strong decision‑making and problem‑solving abilities, managing conflicting demands.
• Collaborative working style with demonstrated partnership with external agencies.
• Independence and ability to work within clear guidelines.

Supportive and collaborative work environment with regular supervision, team meetings and professional development opportunities. Training in home education and safeguarding practices. Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all of our people.

A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. The Corporate Safeguarding Policy applies to all employees.