Head of Property Services

Shape the future with us as Head of Property Services

Are you an experienced leader with a passion for making a positive impact in the social housing sector?

We’re seeking to appoint an experienced leader to this key role which forms part of our senior management team.

• Employment Type:
  
  Full time, permanent
• Location:
  
  Dumfries & Galloway (Primarily home based with frequent regional travel)
• Salary range: £57,827 – £62,049 + competitive benefits package and on call payment
• Hours:
  
  35 hours each week, Monday to Friday, 9am to 5pm

About Us – Loreburn is a registered social landlord (RSL) and Scottish Charity, with 2,700 homes across Dumfries & Galloway. Established more than 40 years ago, our vision and mission is to ‘create great places to live’ by providing good quality, well maintained, and affordable homes. We place our tenant-facing services at the heart of the communities we serve. Our ‘Hub, Home & Roam’ working model allows our team to work flexibly, ensuring they can be where they’re most needed, supported by the right tools and resources to deliver on our commitments to tenants and communities.

As Head of Property Services you’ll be expected to deliver Property Services with a tenant-focused approach, ensuring full compliance with all relevant statutory and regulatory requirements, including those set by the Scottish Housing Regulator. You will work collaboratively with other teams to provide the best service to our tenants, leading your team to assure the quality and safety of our housing stock.

• Lead Stock Investment & Sustainability
• Oversee Cyclical Compliance & Repairs
• Manage Robust contract management and project delivery
• Provide Aids & Adaptations
• Drive a culture of accountability, fostering collaboration with cross-functional teams to enhance operational efficiency and tenant satisfaction
• Maintain good working relationships with peers to deliver for our tenants
• Stay up-to-date with sector regulations, trends, and best practice to inform decision-making
• Work with the Director of Operations to develop and deliver the Asset Management Strategy
• Commit to excellent service delivery and cultivate a performance culture that encourages collaboration and innovation

• Proven experience in the housing sector
• Strong leadership skills to inspire teams to achieve high performance
• Degree level (or equivalent) education or professional qualification, e.g., Diploma in Asset Management (IAM) or similar
• Ability to participate in on-call arrangements on a rotational basis among key operational roles
• Experience in asset, compliance and investment management
• Knowledge and understanding of housing operations
• Strong contract management abilities
• Resilience and organisational abilities
• Knowledge of relevant regulations and compliance standards

• Competitive pay and rewards
• Minimum Pension 13% contributions (5% employee, which can be increased, and 8% employer contributions) plus life cover of 3 × salary
• Salary sacrifice options for pension contributions
• 40 days holiday, including 12 fixed days and a Christmas closure
• Westfield Health Plan – contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services
• Employee discounts (cashback, high street retail and gym discounts)
• Family-friendly policies
• Professional membership of a relevant institute can be paid by Loreburn
• Flexible working and a Hub, Home and Roam working model, giving freedom to work within our Being You principles
• Funded flu vaccine
• Wellbeing time (equivalent to a 34-hour working week) where you accrue an additional 7 days a year
• Support for continuous professional development and protected learning time
• Strong values-based culture offering autonomy and empowerment