Triage and Prevention Team Leader

Overview

This post in the housing department at the London Borough of Bexley offers an exciting opportunity to lead a team that plays a key role in preventing homelessness. The incumbent will manage the Triage and Prevention Service, guiding the delivery of housing options, pathways, and outcomes for those facing homelessness.

• Inspire, motivate, and manage a team responsible for determining available housing options and pathways for resolving threats of homelessness.
• Ensure professional day‑to‑day leadership and management of the effective delivery of the council’s triage and prevention service.
• Maintain accurate written records, reports, and decision letters in accordance with Part V11 Housing Act 1996, Homelessness Act 2002, HRA 2017, and the Code of Guidance.
• Keep the team and yourself up to date with legislative and case‑law developments by attending training and reading relevant updates.
• Prepare and maintain a management‑information database that supports service improvement.
• Work in a hybrid model, balancing home work and office attendance at Civic Offices.

• In‑depth knowledge of Part V11 Housing Act 1996, Homelessness Act 2002, HRA 2017, and the Code of Guidance.
• Experience in homeless service delivery and statutory duties under homelessness legislation.
• Strong leadership and team‑management skills with a proven track record.
• Excellent written communication skills and the ability to produce accurate records.
• Ability to work flexibly, using a hybrid model of home and office.

Competitive salary, coaching and mentoring programmes, an excellent pension scheme, generous annual leave plus bank holidays.

As a disability confident employer, Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments for any part of the recruitment process, please contact us at

The role may be available as a development opportunity through secondment for existing council employees. The council’s secondment scheme details can be found on our recruitment page.

We reserve the right to close adverts earlier than the closing date.