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Head of -Trade Operations & CX Leadership

Remote / Online - Candidates ideally in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Heineken
Remote/Work from Home position
Listed on 2026-06-13
Job specializations:
  • Management
    Operations Manager, Business Management
Salary/Wage Range or Industry Benchmark: 75000 - 85000 GBP Yearly GBP 75000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Head of On-Trade Operations & CX Leadership
Location: City of Edinburgh

Heineken in Edinburgh seeks a Head of On Trade Operations to lead a multi-layered team, driving performance in Customer Care and Operations while fostering an environment of accountability and continuous improvement.

The role offers a salary of £75k - £85k, performance bonuses, and a comprehensive benefits package, including private healthcare, double-matched pension contributions, and 35 days holiday.

This hybrid role allows for a mix of office and home working, with a focus on developing high-performing teams.

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