Customs Compliance Operations Lead

Job Description

Salary Range: £53,000 - £70,000

Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity.

Leonardo UK Ltd is seeking a Customs Compliance Operations Lead to work within its Trade Compliance Function to support the management and control of all aspects of UK Customs and UK Export Controls, and Compliance.

As the Customs Compliance Operations Lead you will provide business support services including advice and guidance to Leonardo Helicopters functions to ensure the company remains compliant with Customs and Excise Management Act, UK Export Control laws, US Export Control laws and other relevant laws and regulations.

Leonardo fully supports flexible/home working. With a home base from Leonardo UK’s Yeovil facility, and a requirement to be on site 3 days a week as a minimum the role will involve some UK travel and possibly international travel.

Reporting to the Head of Customs Compliance Helicopters, this role is responsible for the following:

• Leading business partnering with Leonardo's preferred Broker – sets, aligns and signs-off on documented working processes
• Sets defined declaration and clearance audit processes
• Leads broker management incl. undertaking logistics and service procurement partnering – monitoring KPIs and setting Broker monitoring/audit processes.
• Manages operational customs authorisations, accounts – SCDP, EIDR, deferment account etc through defined processes and controls.
• Manage all the operational requirements for import and export declarations with nominated Broker
• Sets formal plans and implements process changes/new process in line with business /technical changes.
• Team set-up with protocols to respond to frontier issues.
• Point of contact for customs queries from the wider business stakeholders on the operational customs processes.

The successful candidate will have good proven personal and interpersonal, organisational, time management and planning skills, as well as the ability to work within a multi- functional team. The ability to make independent decisions, demonstrating good problem solving, negotiating and influencing/mediating skills is essential, as are the drive and determination to achieve objectives.

The following skills and experience are required:

• Educated to a degree level, or hold a professional qualification, and at least 5 years’ demonstrable licensing and audit experience
• An experienced practitioner with
  • An in-depth and detailed knowledge of UK Customs & Export Control laws and regulations.
• Prior involvement in regulatory audits.
• Strong interpersonal/influencing skills to support decision-making based on credible knowledge of Licensing and International Trade.
• Presentation skills in order to deliver training
• Good all round computer literacy including Microsoft Office applications
• Meeting management skills (organise, chair, record, action)

This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn.

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit:

At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive.

• Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional…