Property Manager

Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager
, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers.

You will be based across your portfolio in the Guildford and Fleet locations, spending 1 day per month in our Hoddesdon Office (Hertfordshire). The remaining days will be a mix of home working and on‑site attendance across your portfolio.

Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings and complex developments. You will...

• Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease.
• Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works.
• Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements.
• Be aware of the Compliance, Health & Safety and M&E requirements of Residential Management and that your sites are fully compliant.
• Ensure a fully documented audit trail for site visits; meetings (formal and informal).
• Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage.
• Ensure all consultation procedures are followed.
• Review lease requirements for major works and ensure section 20 notices are served and a major works programme are in place.

• Strong working knowledge of relevant industry standards and professional codes, including RICS, TPI.
• Should hold an ATPI qualification as a minimum.
• Demonstrable experience delivering high standards of performance and client service within a property management environment.
• Block/Estate Property Management experience in a previous Property Manager role.
• The ability to understand leases, service charge budgeting and associated legislation.
• The ability to build and maintain key relationships both internally and externally.
• Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills.
• Excellent organisational skills.
• Confident, with a customer centric mindset.
• A full UK driving licence and car.

• 27 days holiday plus all Bank Holidays.
• Free Healthcare cashback Plan (re‑claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services).
• Sponsorship for study and professional qualifications (up to 4 study days).
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
• As part of Places for People Group (RMG’s parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e‑cards, earn cashback on online purchases and take advantage of many exclusive offers!

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process.

If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.

At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and…