Accommodation Officer

Grade C- £35,412 - £44,075

Consultation grade – subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Birmingham City Council is looking for a motivated and proactive individual to join the Accommodation Finding Team. This is an important frontline role where you will support the delivery of housing solutions that enable the Council to meet its statutory homelessness duties and wider housing priorities.

• Support the day-to-day operation of the Accommodation Finding Service
• Identify and secure suitable accommodation, including Private Rented Sector (PRS) properties and alternative housing solutions
• Develop and maintain effective relationships with landlords, housing providers, and key stakeholders
• Ensure all accommodation meets statutory requirements and agreed service standards
• Maintain accurate property records and contribute to property portfolio management and matching processes
• Support property inspections and ensure compliance with safety and legislative requirements
• Contribute to marketing and engagement activity to maintain a consistent pipeline of properties
• Negotiate with landlords and housing providers to secure suitable and sustainable accommodation solutions
• Use data and market intelligence to identify new housing supply opportunities
• Support tenancy set-up processes, including agreements, inventories, and incentive schemes
• Work collaboratively with internal teams and external partners to improve housing outcomes for customers

• Experience in a sales, marketing, housing, or business development role
• A proven track record of achieving targets and delivering results in a performance-driven environment
• Strong relationship-building skills, with the ability to engage effectively with landlords and partners
• Good negotiation and influencing skills to secure accommodation solutions
• Experience of working collaboratively with internal and external stakeholders
• The ability to analyse information and use data to support service delivery and improvements
• Knowledge of the Private Rented Sector, homelessness, and relevant housing legislation
• Strong organisational skills, with the ability to manage a varied workload and respond to changing priorities
• A commitment to delivering high-quality customer service and improving outcomes for residents

We are an accredited Disability Confident Leader employer and we are committed to employing, retaining and developing all of our people.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy here.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.