Operations Manager - Legal

Job Description

My client, a leading legal practice based in the heart of Liverpool's business quarter, is seeking a professional Operations Manager to join their team on a permanent basis. My client is an ambitious, forward‑thinking firm that leverages technology to ethically and efficiently offer Finance, Adjudication, Insurance and Representation services to UK customers.

The position is full time, Monday to Friday with standard office hours. A hybrid model is in place so you can work from home once a week after a 6‑month probation period.

• Lead and optimise the organisational processes
• Responsible for overseeing daily operations, implementing strategic initiatives and ensuring the organisation's goals are achieved efficiently.
• Lead and supervise multiple teams across various departments to ensure seamless workflow and high performance.
• Develop, implement and monitor operational strategies aligned with organisational objectives.
• Oversee resource management, staffing and procurement to optimise operational efficiency.
• Establish and maintain quality standards, ensuring compliance with industry regulations and internal policies.
• Analyse operational data to identify areas for improvement and implement effective solutions.
• Foster a positive organisational culture centred on teamwork, accountability and continuous improvement.
• Collaborate with executive management to develop long‑term plans and operational policies.
• Manage relationships with external vendors, partners and stakeholders to support organisational objectives.

• Proven legal experience in supervising teams within a management or leadership capacity.
• Strong management skills with the ability to oversee multiple projects simultaneously.
• Demonstrated leadership qualities with a track record of motivating teams toward achieving strategic goals.
• Excellent organisational skills with the ability to analyse complex information and make informed decisions.
• Strong communication skills, both written and verbal.
• Proactive leader eager to contribute to organisational excellence through strategic oversight and effective team management.

• Competitive salary between £50,000 to £55,000 per annum
• Great city centre location
• Contemporary offices
• Hybrid model after probation
• Selection of benefits
• Supportive and dynamic team
• Progression opportunities