Area Manager, Management Operations Manager

Location: Home based with regular travel across Hampshire, Oxfordshire and Berkshire

Contract: Permanent | Full Time

Salary: £47,933 per annum

Role Profile: (Use the "Apply for this Job" box below)./45vGguN

At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We're looking for an inspiring and proactive Area Manager to join our team and make a real difference in the lives of our residents.

About the Role

As a Housing Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction.

Key Responsibilities

• Oversee daily operations across multiple sites, ensuring efficiency, compliance, and high service standards.
• Lead and coach teams to deliver strong performance aligned with our values and housing strategy.
• Foster excellent resident relationships, resolving issues effectively and driving satisfaction.
• Conduct safety audits, manage risk, and respond to emergencies with professionalism.
• Manage budgets and resources to achieve financial targets and goals.
• Develop and maintain effective partnerships with contractors, local authorities and community organisations to enhance service delivery.
• Monitor KPIs and performance, reporting regularly to the Operations Manager.
• Oversee contracts such as catering, cleaning, and care/support services, ensuring they meet resident needs.

What We're Looking For

You're a confident and dynamic leader who can manage people, processes, and partnerships with care and efficiency. You embrace change, think creatively, and thrive in a role where no two days are the same.

You'll bring:

• Strong interpersonal and communication skills, with experience coaching and developing high-performing teams.
• Agility in decision-making and a problem-solving mindset.
• Experience managing teams, with a focus on development and high performance.
• A flexible, resilient approach—comfortable working independently and collaboratively.
• Confidence managing sensitive information and engaging with diverse stakeholders.
• Excellent organisational and time-management abilities.
• Competence with Microsoft Office and a willingness to learn new systems.

Qualifications & Requirements

• Full UK driving licence and access to a car, or ability to travel efficiently across your area by other means.
• Willingness to undertake regular training and attend external meetings/events.
• Successful candidates will be required to complete a Basic DBS check.