Operations Manager - Peripatetic

Job Description

Operations Manager
- Peripatetic (261169)

Salary circa £44,000 [pro rata] plus 34 days leave (inc bank holidays and a me day), rising to 39 days

North West across Cumbria, providing flexible management cover, supporting teams and maintaining day-to-day operations.

We can’t offer a CoS for this role

You’ll shape how services run and improve, not just oversee them. In this role, you’ll influence service innovation, drive operational improvements, and lead teams delivering supported, rented, and leasehold homes. If you want a role where your decisions matter, your voice shapes strategy, and your leadership improve everyday lives, this is a chance to step up and make a real impact.

• Lead housing and supported managers to deliver high quality, customer centred services.
• Drive service improvement using data, insight, and strong operational grip.
• Manage budgets and performance across a varied portfolio of homes and services.
• Build trusted relationships with commissioners, partners, and internal teams.
• Coach and develop colleagues to create confident, high performing teams.

You’ll have the space to influence strategy and shape how services are delivered, while growing your leadership impact across a wide and varied portfolio. You’ll work with experienced colleagues who value collaboration, learning, and doing the right thing for customers. With flexibility, trust, and real development opportunities, this is a role where you can stretch yourself and see the difference you make.

Be part of one of the UK’s Great Places to Work!

• Strong experience managing housing, supported living, or customer services.
• Led and developed managers and teams through change and challenge.
• Confidence managing complex budgets and performance targets.
• Solid knowledge of compliance and regulatory requirements.
• Excellent communication skills and build relationships with ease.

Monday
- Friday 9am to 5:30pm. Open to agreeing flexible working

You’ll work from home with some days in the office.

You need an Enhanced with barring list DBS check (we pay)

You need to be able to drive and have access to your own vehicle insured for business purposes

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”) and the option to buy 5 more each year
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• M atching pension contribution (up to 7% and life insurance of 3x basic salary)
• 800+ discounts on shops, holidays, days out, tech and more
• Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support