Strategic Operations Director

Strategic Operations Manager – RSPCA Warrington, Halton and St Helens

We're looking for a Strategic Operations Manager to lead RSPCA Warrington, Halton and St Helens, taking full day-to-day responsibility for the branch and reporting directly to our board of trustees. This is an exciting time to join us, as we take steps to secure the future of our branch. Our current team is small but dedicated, with an established Management Team who oversee our kennel and cattery facility, a foster network and rehoming programme, a dedicated staff animal care team and volunteer programme, and income generation.

This work can be emotionally demanding, both for the team and for anyone leading it, and we're looking for someone who can support people through that while keeping the branch moving towards its goals.

• Full operational responsibility for the charity at an important point in its development
• Lead and manage teams through change, ensuring effective income generation, budget management and financial reporting
• Line management, including performance review and development, and handling difficult conversations with care and consistency
• Build trust quickly with team members and foster an empathetic, decisive and commercially minded approach to leadership
• Support the team through emotionally demanding work while advancing the organisation towards its goals

• Track record of leading and managing teams through change
• Experience of income generation, budget management and financial reporting
• Line management experience, including performance review and development
• Strong interpersonal skills and the ability to build trust quickly
• Ideally backed by experience in animal welfare, the charity sector, a federated charity structure, and/or reporting to a board of trustees
• Empathetic, decisive and commercially minded approach to leadership, with resilience to support a team through emotionally demanding work

• Excellent remuneration package
• Full uniform and job‑related equipment
• 28 days annual leave
• Employee Assistance Programme
• Full‑time or four days per week considered
• Up to one day per week working from home
• Supportive and engaged board with clear delegation and decision‑making parameters
• Talented and committed team ready for strong leadership
• Genuine scope to shape the direction of the organisation at a pivotal moment
• Meaningful mission with real impact across Warrington, Halton and St Helens

We welcome applications from candidates looking to take a step up in their career, where the right attitude and clear potential are evident.