Project Manager, Project & Program Management, Change Management

We re a values-driven, charitable organisation on a mission to make a real difference in Sunderland. Every day, we provide more than 60,000 people with a place they re proud to call home.

Our vision is clear: everyone deserves a good-quality home they can afford. We invest millions of pounds each year to keep our homes safe and decent, while also playing a part in tackling the UK housing crisis by building hundreds of modern, energy-efficient homes for rent right here in Sunderland.

If you share our passion for creating thriving communities and want to be part of something that truly matters, we d love for you to join us and help achieve our vision.

If you have any accessibility needs or require adjustments, please let us know—we re here to support you.

We may close this vacancy earlier than the advertised closing date if we receive a large number of applications. We encourage you to apply as soon as possible to ensure your application is considered.

Salary: £55,858.00

We are currently recruiting for an experienced and knowledgeable Project Manager to join the growing Transformation/PMO team  Project Manager will support the ongoing delivery of a range of business improvement and transformation projects, as the business embarks on a significant period of change. Working as part of a small team led by the Head of PMO and consisting of Project Managers, Business Analysts and Test Specialists to deliver transformation and IT projects across the business to improve our ways of working and the customer experience.

Based at Gentoo s Doxford Park, Sunderland head office, you will work a standard 36-hour week, Monday to Friday, with an early finish of 12:30 pm every Friday, an exceptional holiday allowance and other company benefits.

We recognise the importance of a positive work-life balance; our hybrid working model provides the flexibility of both office and home-based work. You will be required to work from the office for part of the working week and be flexible to attend on-site meetings as required.

The PMO is responsible for the governance and delivery of medium to large-sized projects across the Group; it is part of the newly formed Business Improvement and Change function, which combines many core disciplines into one team to support change throughout the Group. It is an exciting time to join the team, with scope to help shape things as they develop successful project delivery using the Gentoo project management handbook and standards, which is critical to support the business in its mission to create thriving communities, improve service standards for customers and spend money wisely.

• Delivery of a portfolio of both IT and Business projects using the appropriate methodology (Agile/Waterfall/Hybrid). Focus on Change and Transformation.
• Efficient project mobilisation in line with the Group s project management framework including: project team set up, project scoping, risk management and escalation processes, resource requirements, financial assessment, governance processes.
• Ongoing project management/delivery: ensure successful project execution, project planning, risk identification and mitigation, cross-functional team collaboration, identification/management of interdependencies, resource and capacity planning, tracking KPIs, documentation with audit trail, project close down/lessons learned.
• Delivery of individual objectives within the context of the bigger picture: strategic alignment and vision;
  Business Change and Implementation Team goals; PMO process and priorities.
• Change management techniques: change impact assessment, stakeholder management and communications planning.
• Assign duties and responsibilities to project personnel and define the scope of their authority.
• Coordinate and manage project personnel to ensure the project progresses on schedule and within budget.
• Stakeholder management across the business to ensure that information and risks are communicated in a timely and effective manner.

• Degree qualified (or equivalent).
• A recognised project management or change management qualification at practitioner level or training (or equivalent experience).
• Experience in managing a range of complex projects (Business and IT) with multiple work streams.
• Experience in managing relationships with internal and external stakeholders.
• Proven experience in successful delivery of projects on time and achieving project deliverables (time, cost and quality).
• Proven experience of delivering successful change management as part of project delivery.
• Demonstrable experience of identifying and managing interdependencies between projects.
• Experience in developing and maintaining a positive team working environment.
• Demonstrable knowledge and understanding of project management.