Maintenance Services Manager

Full time: 35 hours per week

Permanent

Unfortunately, this role is not eligible for visa sponsorship in line with Home Office requirements. Applicants will therefore be unable to secure a Skilled Worker visa for this role and will require an alternative source of right to work in the UK.

The Maintenance Services Manager is responsible for the day-to-day management and delivery of building fabric maintenance, water hygiene compliance and associated estate maintenance services across the University estate. Reporting to the Operations Manager (Technical), the postholder will lead a team of Trade Technicians, the Compliance Technician and specialist contractors to deliver planned preventative maintenance, reactive repairs, minor works and statutory compliance activities in a safe, efficient and customer-focused manner.

A key aspect of the role is ensuring the University's water hygiene programme is effectively managed and fully compliant with ACOP L8, HSG
274 and all relevant legislation and University procedures.

Working collaboratively with colleagues across the Estates team, the successful candidate will oversee contractor performance, manage maintenance programmes and resources, and contribute to operational planning, sustainability initiatives and continuous service improvement. The role requires strong leadership, operational decision-making and the ability to manage maintenance incidents, compliance risks and service disruptions effectively. Participation in the Estates Management Standby Rota is an essential requirement, providing out-of-hours leadership and support in response to emergencies, critical infrastructure failures and other operational incidents.

The postholder must also be able to travel between University campuses as required to support service delivery across the estate.

The successful candidate should have the following:

• Degree, HND or equivalent qualification in Facilities Management, Building Maintenance, Construction Management, Building Services or a related discipline. Or significant demonstrable experience in a maintenance management environment supported by relevant professional training and qualifications
• IOSH Managing Safely or equivalent Health & Safety qualification.
• Experience managing maintenance services within a large and complex operational environment.
• Experience leading and developing maintenance or trade-based teams.
• Experience managing contractors and service providers.
• Experience delivering planned preventative and reactive maintenance programmes.
• Experience managing operational budgets, expenditure and monitoring service performance and KPI reporting.
• Experience using CAFM or maintenance management systems.
• Experience managing health and safety within an operational environment.
• Experience managing statutory compliance programmes or contractor-delivered compliance services.
• Experience overseeing water hygiene management activities, Legionella control arrangements or related compliance programmes.

Benefits include:

• 24 days of annual leave, plus a further 12 days for public/university holidays
• Additional days leave on your birthday
• Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme
• A flexible approach to working pattern and work-life balance
• Fitness facilities across our campuses
• Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
• Professional, career and research development opportunities.