Clinical Operations Manager; Data Review homebased

Position: Clinical Operations Manager (Data Review homebased)
Clinical Operations Manager (Data Review) - UK (homebased)
Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.

We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.

We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities This role is open to people in US or Canada who require no sponsorship.

Overall, the role will be responsible for three primary performance areas:

Customer Delivery and Success Works closely with FSP Lead to ensure team is providing quality deliverables and meeting customer expectations

Manages performance and daily activities of multifunctional team members to excel in service delivery and compliance with agreed-upon KPIs; develops and executes mitigation and remediation plans for non-compliance as needed

Proactively communicates and manages customer issues through assigned escalation channels

Business Impact Drives revenue by attracting, selecting and retaining the right talent

Attends and participates in FSP
360 account meetings as well as regional management team meetings and Town Halls People Leadership Provides line management to FSP
360 team members

Responsible for active management of team members’ performance through the established Syneos Health process, including goal setting, mid-year reviews, yearend evaluations and implementation of performance improvement plans as necessary

Verifies that team members adhere to training guidelines, maintain their training records and individual and corporate training needs are identified and addressed

Provides administrative oversight (for example, HR processes, timecards, expense reports)
Will review workload and utilization for all their team members

Supports team members’ professional development through coaching, providing opportunities to increase knowledge and skill levels, and by delegating tasks commensurate with skill level. Supporting and advocating for team members to develop their Individual Development Plans Proactively works to ensure team members’ engagement, retention and turnover rates remain within expected levels. Recognizes team members while encouraging a culture of accountability

Demonstrates commitment to diversity, equity and inclusion through continuous development of all staff, modeling inclusive behaviors and proactively managing bias Requirements:

Years of experience required Minimum of (5) five years of progressive clinical research experience preferred; experience in the line management of clinical research staff

Bachelor’s degree in life sciences, nursing degree, or equivalent related experience, plus extensive clinical research experience in a contract research…